Juan Figueroa

Juan Figueroa Email and Phone Number

Technical Program Manager @ Amazon Web Services (AWS)
San Diego, CA, US
Juan Figueroa's Location
San Diego, California, United States, United States
Juan Figueroa's Contact Details

Juan Figueroa work email

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About Juan Figueroa

A Journey of Linguistic Expertise and Technological InnovationMy educational and professional journey has been a tapestry of diverse experiences, woven together by a deep passion for the Spanish language and a relentless drive to push the boundaries of language technology.After earning a B.A. degree in Spanish with an emphasis in Literature from the University of California, Riverside, I went on to pursue a M.A. degree in Spanish Linguistics and Literature from San Diego State University.Professionally, I started as an Analytical Linguist/Project Manager at Metlang, demonstrating my proficiency in translating, monitoring, and transcribing complex Spanish-language communications, while also taking on critical responsibilities of quality control, team training, and stakeholder communication.My career path led me to Amazon, where I first joined the Alexa Language and Data Operations team as a Machine Learning Data Linguist, developing and delivering language modeling solutions, analyzing data sets, and troubleshooting language model failures. I then became a Language Engineer at Amazon's AIDo division, applying my expertise in reviewing API specifications, generating synthetic datasets, and training and evaluating large language models (LLMs). This experience has further empowered me to navigate diverse linguistic environments and serve as a valuable language and linguistic consultant.In my current role as a Program Manager at AWS-CCTech, I leverage my profound grasp of business problems, tools, and workflows related to AWS Marketing programs to manage and deliver complex, cross-functional technology & localization projects. I partner with technical managers, define success metrics, and drive project delivery, ensuring maintainable outcomes that meet the evolving needs of our stakeholders.Throughout my career, I have honed an impressive and diverse skill set, encompassing quality management, program implementation, project management, translation and localization, language technology expertise, data annotation and analysis, and effective stakeholder engagement.Looking ahead, I am excited to continue leveraging my extensive expertise to make a meaningful impact in the fields of language technology, artificial intelligence, and project management. By fostering collaborative relationships, identifying and addressing key performance indicators, and ensuring maintainable outcomes, I am poised to contribute to the advancement of innovative solutions that empower organizations and enrich the lives of end-users.

Juan Figueroa's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

View
Technical Program Manager
San Diego, CA, US
Website:
aws.amazon.com
Employees:
142019
Juan Figueroa Work Experience Details
  • Amazon Web Services (Aws)
    Technical Program Manager
    Amazon Web Services (Aws)
    San Diego, Ca, Us
  • Amazon Web Services (Aws)
    Program Manager
    Amazon Web Services (Aws) Sep 2024 - Present
    Seattle, Wa, Us
    • Manage and deliver complex, cross-functional technology projects aligned with team and business goals, working independently and collaborating with various stakeholders.• Demonstrate a deep understanding of the business problems, tools, workflows, and interdependencies related to AWS Marketing programs, and identify and address stakeholder needs and key performance indicators.• Partner with technical managers to secure resources, scope engineering efforts, set priorities and milestones, and drive project delivery.• Define success metrics, collect and organize relevant data, and own all program communication to accelerate progress and mitigate risks.• Plan effectively to ensure dependencies are not broken and outcomes are maintainable, including managing post-launch support and continuous improvement.• Contribute to medium- to large-sized localization projects with consistent high quality, including owning the development of localization guidelines, creating plans, and interacting with stakeholders.• Leverage deep understanding of customer perspective and needs to guide terminology decisions and represent the team on large-scale projects within the organization.• Actively manage the timeline and deliverables of team projects, using and adapting existing tools to monitor and report on status, and maintain relationships with remote stakeholders.
  • Amazon
    Language Engineer
    Amazon May 2022 - Aug 2024
    Seattle, Wa, Us
    • Review API specification designs, generate high-quality synthetic datasets, and train and evaluate large language model (LLM) performance.• Execute natural language understanding (NLU) and natural language processing (NLP) feature development, from annotation schema design to writing and building grammar finite-state transducers (FSTs), and deployment to the artificial intelligence platform.• Serve as a language and linguistic consultant for a variety of projects.• Collaborate with a range of internal partners throughout the feature development process, including product managers, software engineers and developers, and other language engineers (computational linguists), to ensure the timely delivery of features.• Measure and analyze the accuracy, quality, and throughput of annotated data.• Contribute to the design of new data collection methods and annotation schemas to cover new areas and languages.• Collaborate with scientists and engineers on data collection and feature design efforts.• Manage competing requests from a range of data customers.
  • Amazon
    Machine Learning Data Linguist
    Amazon Jan 2020 - May 2022
    Seattle, Wa, Us
    • Develop and deliver logical, testable, maintainable, and efficient language modeling solutions for a feature or a product that recognizes, understands, interprets, and/or generates human language.• Design and implement language artifacts for production-ready deployment.• Apply NLP best practices and build language artifacts that solve straightforward language problems and meet customer needs.• Analyze language data sets and identify patterns to derive conclusions and inform language-modeling decisions.• Analyze ambiguous annotation/localization scenarios during the pilot phase of a project and suggest solutions with documentation.• Provide clarification on annotation/data collection procedures and processes to peers and stakeholders.• Review user interaction designs to ensure we are delivering top-quality customer experience.• Perform root cause analysis. Debug difficult language model failures and troubleshoot issues.• Work closely with in-country teams and customers to deliver market (local) appropriate translation/localization.• Work closely with (AE/SDE/Data scientist) and identify scope for automation and tool optimization to improve operational metrics.• Manage multiple projects simultaneously with aggressive deadlines.
  • Metlang
    Analytic Linguist - Project Manager
    Metlang Mar 2010 - Jan 2020
    Dania, Fl, Us
    • Assist in the preparation of investigative reports and maintain a retrieval system for future investigations (glossaries, style guides, and reference material).• Translate, monitor, record, transcribe, and synopsize the content of real-time oral communications intercepts, in both Spanish and English.• Research, review, analyze, and evaluate publications or material of highly specialized and technical data in Spanish, and write English-language summaries of items of interest to personnel involved in the case.• Perform quality control reviews of completed work. Validate the accuracy of completed investigative reports, Spanish translations, and transcriptions.• Train and mentor new personnel joining new projects. Design Lesson Plans.• Manage communication within team members and primary stakeholders. Provide briefings.
  • San Diego State University
    Teacher Associate - Spanish
    San Diego State University Aug 2009 - Aug 2011
    San Diego, Ca, Us
    • Plan curriculum, plan lessons, grade assignments, monitor student progress, evaluate students, write compositions, and conduct oral assessments.• Lead more than 200 students to successfully complete university Spanish requirements.

Juan Figueroa Skills

Translation Spanish Literature Spanish English Language Teaching Linguistics Data Analysis Academic Tutoring Interpreting Data Pen Link Systems Microsoft Office

Juan Figueroa Education Details

  • San Diego State University
    San Diego State University
    Spanish Linguistics And Literature
  • University Of California, Riverside
    University Of California, Riverside
    Spanish Literature

Frequently Asked Questions about Juan Figueroa

What company does Juan Figueroa work for?

Juan Figueroa works for Amazon Web Services (Aws)

What is Juan Figueroa's role at the current company?

Juan Figueroa's current role is Technical Program Manager.

What is Juan Figueroa's email address?

Juan Figueroa's email address is ju****@****ook.com

What schools did Juan Figueroa attend?

Juan Figueroa attended San Diego State University, University Of California, Riverside.

What are some of Juan Figueroa's interests?

Juan Figueroa has interest in Cooking, Sociolinguistics, Environment, Education, Reading And Traveling, Science And Technology, Running, Disaster And Humanitarian Relief, Healthy Living, Current Events.

What skills is Juan Figueroa known for?

Juan Figueroa has skills like Translation, Spanish Literature, Spanish English, Language Teaching, Linguistics, Data Analysis, Academic Tutoring, Interpreting Data, Pen Link Systems, Microsoft Office.

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