• Managed the technical team for the implementation of a new global ERP• Managed and coordinated 12 direct reports in the US and Mexico• Coordinated the design of an improved Datawarehouse• Management and supervision of consulting contracts and consultants in multiple projects for system modifications and improvements• Improved and expanded the career path to make it more competitive and appealing to new recruits

• Technical lead for the implementation of a new global ERP• Design and develop a short- and long-term vision for IIoT and data management for the company• Part of the team that interviews and selects new IT personnel• Management and supervision of consulting contracts and consultants for multiple projects for system modifications and improvements• Part of the R&D team to integrate new IT and communication technologies to the products

• Admin and Developer for Infor CSI, Infor ION, Infor XI and Infor CRM• MS SQL Admin• Requirements gathering and documentation• Monthly face to face meetings with customers and users• Analyze the infrastructure and technical requirements for systems upgrades and future enhancements• Schedule meetings with customers and management to present results and projects status• Identify, analyze, and improve processes by using and creating automation tools• Process improvement using tools like MS Access, Visual Studio, and C#• Perform code reviews to identify technical and logical errors• Planning, scheduling and developing software tools and modifications• Completed Lean Bronze and LPD Bronze• Completed SalesLogix Web Developer training and SalesLogix Admin training• Completed Infor CPQ Developer training

• Infor CRM (SalesLogix) Administrator and Developer• Requirements gathering and documentation• Monthly face to face meetings with customers and users• Analyze the infrastructure and technical requirements for systems upgrades and future enhancements• Schedule meetings with customers and management to present results and projects status• Identify, analyze, and improve processes by using and creating automation tools• Process improvement using tools like MS Access, Visual Studio, and C#• Perform code reviews to identify technical and logical errors• Planning, scheduling and developing software tools and modifications• Tech support on site in Mexico• Completed Lean Bronze and LPD Bronze• Completed SalesLogix Web Developer training and SalesLogix Admin training• Completed Infor CPQ Developer training

• Responsible of the work distribution and SLAs on the team keeping above 98% on time response• Responsible for the evidence research for audits with 100% compliance• Creation of tools for the automation of repetitive processes identified by the client or the team, reducing by 75% the time spent in repetitive processes like ticket creation and email responses• Analysis and configuration of the client requests in systems as Oracle, Pegasys, Concur, and SQL Server related with Information Security• Talk face-to-face with users and team members regarding any issues and requests related to IT. • Management of accesses and roles under Oracle and Active Directory. • Coordinate the implementation of new software or new features with different areas within the organization.• Responsible of knowledge transfer to new team members regarding systems and procedures• Security administrator for SQL Server and developer for scripts and jobs for reporting, maintenance and optimization• Conducts periodic audits of various system

• Completed the TAW10 and TAW12 courses.• Help on the design and developing of an Electronic Billings demo project for Diehl.• Apply and develop a java application to connect SAP with SEEBurguer in order to obtain an Electronic Invoice from an IDOC. • Help to the Basis area generating keys and configuring servers.

• Implemented SQL Server Reporting Services Integrated with Microsoft SharePoint for sending reports to the clients and the personal of the company. • Improved the systems of the company based on MS Access and MS SQL Server. • Creation of new Views and procedures in SQL Server to improve and maintain the Databases. • Lead a team to design and develop efficiency measurement software based on .NET technologies and MS SQL Server. • Tech support, PC assembly• Network and printers configuration