Juan M. Email and Phone Number

Greetings! I'm Juan Monterroso, a dynamic professional with a strong foundation in Video Game Design and Direction, backed by a Bachelor's degree from Universidad Internacionales acquired recently. My journey as a proffessional has taken me through the diverse landscapes of customer service, with roles spanning from Customer Service Agent to Quality Analyst, Temporary Supervisor, and currently the development of training programs for contact centers for diverse clients around the globe.While my journey has been rich and varied, my heart lies in the world of video game development. I'm genuinely passionate about creating immersive and engaging gaming experiences. Proficient in Unity and on the journey of mastering Unreal Engine, I'm continually pushing my creative boundaries and acquiring new skills to stay at the cutting edge of the industry.I believe that each experience I've gathered has honed my ability to deliver outstanding customer experiences, a skill that's transferable to any role I take on. I'm open to exploring opportunities in both video game development and the BPO industry, as I believe that a diverse skill set can lead to innovative solutions in any field.My commitment to constant learning and adaptability is a driving force in my career. I'm always eager to explore new challenges and collaborate on exciting projects. If you're looking for a professional who can bring creativity, adaptability, and a passion for excellence to your team, let's connect and discuss how we can work together to achieve your goals.#VideoGameDevelopment #CustomerService #InstructionalDesigner #ArticulateStoryline #CSharp #Unity #UnrealEngine #LifelongLearner #Gamification