In charge of designing and overseeing solutions that align with both business objectives and technical capabilities. Act as a bridge between stakeholders and the development team to ensure smooth execution and timely delivery of projects. - Lead the design and development of tailored solutions, collaborating with both business stakeholders and the technical team to ensure all requirements are met and expectations are aligned.- Oversee the development team’s progress, ensuring they are working efficiently toward the project goals, and manage priorities within the backlog.- Responsible for managing technical details while addressing business requests and ensuring quality assurance, testing, and validation.- Work closely with stakeholders to translate business needs into technical requirements, ensuring that the solutions provided meet the overall strategic goals of the company.- Maintain a strong focus on both technical and business perspectives, helping the team prioritize high-impact projects that drive efficiency and innovation.

Led the R&D Support team, focusing on providing fast and effective technical solutions to meet business needs, particularly when Time To Market was critical. Managed a team responsible for simpler implementations, while ensuring seamless collaboration with more advanced development teams for complex tasks.- Managed a team that handled less complex technical tasks and implementations, allowing the business to operate smoothly while waiting for larger projects to be addressed by the main development teams.- Collaborated closely with business stakeholders to quickly identify and resolve pressing needs, ensuring that operational requirements were met without overloading the core dev teams.- Acted as a liaison between the business and development teams, ensuring smooth communication and timely delivery of simpler, yet critical, solutions.- Oversaw troubleshooting and issue resolution for day-to-day operational problems, coordinating with the core dev team when more advanced technical support was required.- Participated in meetings with business stakeholders to understand their needs and translated those into actionable tasks for the R&D Support team, providing quick wins for the company.

Worked as part of the Research & Development team, supporting various development tasks and implementations in a fast-paced environment. Gained hands-on experience in software development and learned best practices in project implementation.- Supported troubleshooting and debugging efforts, identifying and fixing issues in code under the guidance of senior team members.- Contributed to internal tool development, helping to improve efficiency in recurring tasks and processes.- Worked on smaller development tasks independently, including updates to existing features and minor bug fixes.- Collaborated with team members to test and validate software implementations, ensuring functionality and performance met the required standards.- Participated in team meetings and code reviews, learning from senior developers and improving technical skills in Angular, .NET and SQL

Supported the Planning and Development department by generating business insights, managing reports, and helping improve service efficiency. Contributed to reducing customer wait times by 25%, prepared reports for senior management, and assisted in setting quarterly guidelines for business unit placements. Participated in resolving project challenges and helped communicate project updates to C-level executives.

Collaborated with cross-functional teams to transform financial and non-financial data into actionable business insights, improving reporting accuracy and efficiency. Developed dashboards, supported budgeting, and streamlined financial reporting processes to enhance forecasting and decision-making.

Contributed to financial operations, focusing on cost control and process improvements. Developed tools for financial analysis, supported CAPEX control, and assisted in budgeting and forecasting using TM1 software.