• Provide comprehensive benefits advisory services to clients, offering expertise on insurance products and coverage options.• Educate clients on the advantages and features of various insurance policies, ensuring they have a clear understanding of their coverage and potential benefits.• Collaborate with clients to develop personalized insurance strategies that align with their financial goals and risk tolerance.• Guide clients through the enrollment process, explaining policy terms, premiums, and claim procedures to facilitate informed decision-making.

• Assisted students, visitors, and faculty members by providing directions to other departments. • Organized resourceful materials such as books, journals, and educational films within the library.• Navigated students, faculty staff, and visitors in search for specific educational resources. • Provided regular assistance in answering phone calls regarding library department information. • Supervised library environment. • Maintained library records and databases.