Staff Administration / Network Operations Team (42 FTEs) / L2 Support / Incident and problem management support / 7x24.Operation Support to multiple business Units: FEMSA Services, Oxxo Gas, Oxxo, Solistica, YZA Farmacias, Imbera-Alpunto.Data Center initiatives support.Budget Control 2022-2023.Project Management / Business Solutions for SDWAN, LAN Campus, Wireless Solutions, Data Center solutions, Cloud and collaboration services / Cisco and Huawei Network infrastructure redistribution services in Triara (bunkers reallocation)Corrective Actions Plans / Incident and problem management team integration / Change Management / ITIL based.Audit Review and support / issue management / recommendations / security / operational risk management / track and support.Planning of Technology Update focused on Obsolescence analysis for Data Center Network Backbone SLA Definition for Operational Network Support (FEMSA Ecosystem).Documentation standard definition for Business Units.Procurement support for all Project initiatives.Support Apps team for systems integration initiatives (HR, Finances, procurement, etc.)

Senior IT Infrs Project Manager / Coordinator for Government Sector

.Project Management, solutions integration and delivery services to the Federal Government in Mexico..Peering with network-specialists to provide Telco solutions to the Government (Federal-state) around the country and third-party entities support..Supporting the end to end Portfolio Planning with Sales and Customer Service departments..PMO TI GOB FEDERAL ISSSTE-SCT ALESTRA / PMO TI -Telco Infrs Project Coordinator / Federal Government Sector / GRUPO ALNUS .Take complete ownership of people in the team and manage their performance, with the objective of ensuring the highest levels of service offering to the client -contract (ISSSTE-SCT).DRP and Continuity Business participation for several government entities, working with multi-disciplinary teams to support client needs..Datacenter infrastructure migration from Mexico to Monterrey Alestra Sites to support continuity of service and balance services (replication)..Mexico customer datacenter facilities upgrade (power, redistribution hw, air conditioning, etc.).Leading groups to implement and support the customer help desk (Mesa Nacional de Servicios / Remedy).

Administración de Proyectos de TI en Alestra para el Sector Gobierno Federal y Sector Empresarial.

BANAMEX Cisco EOL Nov 2015 – Mar 2017 Infrs Replacement - BNMX Network / Nationwide (+2300 devices) Cisco EOL Project Management, +1500 locations distributed nationwide migrated to new standard architecture for Branches and ATMs including the network Backbone (2016) in coordination with AXTEL PMO and internal engineering teams.  2012-2015: Focused on Strategic Projects migration for Data Center México (Multiple projects related to: Net infrastructure B2B, WAN, LAN, LAN to LAN Networks, Corporate Buildings, etc.) Migration – execution plans. Reallocation of the network and infrastructure hub located in Monterrey to Querétaro Banamex Citigroup DC (1700 branches, +20,000 POS, +5000 ATM’s, 27 Corporate Buildings, +44 B2B external connections (government regulatory CNBV) and international - domestic data links reallocation). Techrooms –Distributed Techrooms DC Closure; PM / Leading people migrating infrastructure to central DC in Mexico (branches-corporate business – voice – facilities, + 20 external entities B2B via Firewalls). Coordination of multidiscipline-groups (Infrastructure area and Technology teams) focused to deliver network hardware and pieces of software required by multiple projects. Coordination with global teams for project integration focused on Data Center requirements. Participation on Site selection Process for the New Strategic Data Center Mexico Integration Program. Budget control and coordination with CTI FINCON for multiple project tracks (forecast – flows - expenses control – etc.). Risk control for projects and coordination with RCM LATAM (legal-regulatory-SPOFs, etc.). Project Management Portfolio for Banamex Affiliates in coordination with Business representatives and Client Management teams (integrating COB & Non-Prod environments to GTDC NA). Project management integration for Command Center services for CdMXand Mty (voice-data).Consultant – Network Integration Project Specialist (WAN-LAN-PERIMETERS) Citi 2007-2011