Juan Mendizabal Email and Phone Number

Working with payors, both written and telephonic: ensuring claims are paid in timely manner as well as solicits business to business payment on overdue accounts.

As a Client Specialist II, I worked with patients, clients and providers making outgoing and receiving incoming calls regarding Orthotic & Prosthetics, Medical Supplies and Durable Medical Equipment products & services. Worked directly with adjusters and case managers to resolve issues and when seeking authorization; Also work directly with Dr. offices regarding prescription requests, negotiations and order clarifications; worked with vendors placing orders; providing authorizations and making sure exceptional service is provided to the injured worker; Worked directly with the injured worker to assure highest level of service is provided while supplying the patient’s medical needs.

As a Pharma complete specialist, I worked with catastrophic patients making outgoing calls to patients letting them know who their local provider for O&P, supplies, DME, Rehab, Transportation, discharge and nursing is going to be. I also made outgoing calls to adjusters and case managers to request authorization.Negotiating prices with vendors and providing them a po# I created it by our corp program. Making delivery confirmation calls to patients making sure services been received correctly.

As a Pharma complete specialist, I worked with catastrophic patients making outgoingcalls to patients letting them know who their local provider for O&P, supplies, DME,Rehab, Transportation, discharge and nursing is going to be. I also made outgoing callsto adjusters and case managers to request authorization.Negotiating prices with vendors and providing them a po# I created it by our corpprogram. Making delivery confirmation calls to patients making sure services beenreceived correctly.

Making outgoing calls to patients letting them know who their local provider for O&P isgoing to be. Offer my service for anything they need. Made outgoing calls to adjustersand case managers to request authorization.Negotiating prices with vendors and providing them a po# I created it by our corpprogram.making delivery confirmation calls to patients making sure o&p is been receivedcorrectly

Receiving incoming calls from patients, adjusters, case managers, etc to obtain a newpatient referral for DME, O&P, Rehab, Nursing, transportation, supplies, tens units andsupplies also

Receiving incoming calls from patients, adjusters, case managers, etc to obtain a newpatient referral forMedications, supplies, tens units and supplies also did data entry for referrals receive bymail, fax or email and made outgoing calls to obtain authorization

Making outgoing calls for the purpose of getting tens supplies order also receivedincoming calls for the same purpose and to provide customer service with tens unitsissues.Bill Collector | Gumdrop Book s