Juan Pablo Baquerizo Email & Phone Number

Guayaquil, Guayas, EC

Seattle, Washington, United States

Organization: Lutheran Community Services (Non-Profit)Key Responsibilities:General Ledger Update:-Spearheaded the migration and update of the general ledger to a cloud-based ERP system, reducing errors, streamlining processes, and connecting multiple cost centers and departments for enhanced data accessibility.-Led cross-functional teams in finance and IT.

United States

()PROS adquired Everymundo and completed the merge in January 2024)-Managed the implementation and setup of content management systems (CMS) for major airlines, ensuring seamless integration between client systems and PROS platforms via APIs and other connections.-Led cross-functional teams from both client and internal sides, delivering all projects.

Miami, Florida, United States

-Became the subject matter expert on the External Implementation product, which involved integrating the company's solutions within client systems. Refined the process and trained internal teams to support clients with complex implementations.-Led multiple product delivery projects, ensuring on-time execution and high stakeholder satisfaction through.

Miami, Florida, United States

-Collaborated with Customer Performance and Software Development teams to streamline processes and ensure timely project delivery, leading to improved client satisfaction.-Played a key role in reducing time-to-delivery by contributing to process improvements that cut project timelines from months to weeks, accelerating revenue generation.-Coordinated.

Irvine, California, United States

-Provided technical support and installation assistance to end-users via phone, live chat, and email, ensuring high levels of customer satisfaction.-Guided customers in measuring signal strength and selecting the best cell phone boosters for their specific needs, contributing to improved customer outcomes and product fit.-Troubleshot installation issues.

Guayaquil, Guayas, Ecuador

-Led the implementation of Odoo OpenERP in a conference center company, integrating modules for accounting, inventory, purchases, sales, CRM, and POS to streamline operations and improve data visibility.-Trained staff across multiple departments on system usage, ensuring smooth adoption and maximizing the software’s potential.-Conducted business process.

Durán, Guayas, Ecuador

-Managed the development and deployment of Odoo OpenERP modules for shrimp farm operations, enhancing operational oversight and improving real-time data accuracy.-Led multiple Odoo ERP implementations for clients, providing tailored solutions to meet industry-specific needs and ensuring system scalability for future growth.-Collaborated with development.

Guayaquil, Ecuador

-Identified and qualified corporate sales leads through cold calling, significantly expanding the customer base and growing revenue potential.-Presented the Diners Club value proposition to high-level decision-makers, establishing strong relationships with corporate clients and driving new business.-Maintained close relationships with existing clients.

Guayaquil, Ecuador

-Researched and identified new business opportunities, successfully expanding the customer base and increasing revenue streams.-Built and maintained relationships with both potential and existing clients, ensuring high levels of customer retention and satisfaction.-Collaborated with cross-functional teams to execute additional projects as assigned.

Mexico City Area, Mexico

-Supervised the content displayed across multiple Mabe websites in the Americas, ensuring accuracy, consistency, and alignment with corporate branding.-Played a key role in the global redesign of Mabe’s websites, contributing to improved user experience and engagement across multiple markets.-Coordinated with regional teams to ensure timely updates to.

Master’S Degree, Information Technology

Activities and Societies: Student Union Swinburne 2-year Masters Scholarship

Ingeniería En Negocios Y Tecnologias De Información, Information Technology

Miembro del Programa de Alto Rendimiento Academico