Juan Pablo Castillo Email and Phone Number

Responsibilities: Ensure the safety and well-being of pets by guaranteeing adherence to care and attention protocols.Achievements:- Implemented a tracking and control system that improved service times and ensured pet safety.- Developed a training program for staff to enhance service efficiency and quality.- Optimized operational processes to reduce costs and increase productivity without compromising service quality.

Responsibilities: Develop operational strategies to improve #767 line and ensure adequate user experience in digital channels.Achievements: - Supervised the execution of service #767 line, maintaining service quality and meeting objectives.- Led the development of the #767 line operational model in the VIITS project, providing innovative solutions and improving efficiency.- Implemented a new #767 line operation focused on user experience, increasing loyalty.-… Show more Responsibilities: Develop operational strategies to improve #767 line and ensure adequate user experience in digital channels.Achievements: - Supervised the execution of service #767 line, maintaining service quality and meeting objectives.- Led the development of the #767 line operational model in the VIITS project, providing innovative solutions and improving efficiency.- Implemented a new #767 line operation focused on user experience, increasing loyalty.- Optimized the #767 line operation, reducing operating costs by 30% through efficient strategies.- Strengthened digital strategies by applying Design Thinking, increasing visibility and interaction with users.- Successfully managed the operational change, preparing teams and achieving a smooth transition. Show less

Responsibilities: Plan and execute sales, promotion, and operation strategies. Achievements: - Identified effective channels to reach the target audience with valuable content, generating engagement and increasing brand visibility.- Identified business opportunities to open new sales points, through expansion strategies which included location selection and definition of necessary resources.- Developed a detailed guide of the operational processes for the sales points… Show more Responsibilities: Plan and execute sales, promotion, and operation strategies. Achievements: - Identified effective channels to reach the target audience with valuable content, generating engagement and increasing brand visibility.- Identified business opportunities to open new sales points, through expansion strategies which included location selection and definition of necessary resources.- Developed a detailed guide of the operational processes for the sales points, identifying necessary resources, defining roles, and responsibilities of each team member.- Developed the brand identity manual which reflects its personality and values. Show less

Responsibilities: Plan and execute communication strategies based on technological platforms, as well as training and leadership of digital teams.Achievements: - Implemented analysis and measurement tools to improve the effectiveness and ROI of campaigns.- Developed methodologies to create personalized and segmented content for target audiences.- Identified emerging technologies to improve innovation in digital campaigns.- Created a tracking and analysis system of… Show more Responsibilities: Plan and execute communication strategies based on technological platforms, as well as training and leadership of digital teams.Achievements: - Implemented analysis and measurement tools to improve the effectiveness and ROI of campaigns.- Developed methodologies to create personalized and segmented content for target audiences.- Identified emerging technologies to improve innovation in digital campaigns.- Created a tracking and analysis system of digital trends to adapt strategies and maintain constant innovation. Show less

Responsibilities: Strategic planning of digital media focused on the growth of sales and profitability of assigned customers.Achievements: - Increased social media traffic for customers such as Optica Dr. Mendez, Grünenthal laboratory, Pastaio, Efecty, among others, through effective digital advertising campaigns.- Generated greater user interaction with brands by implementing and managing content strategies on digital channels.- Successfully sold new digital products… Show more Responsibilities: Strategic planning of digital media focused on the growth of sales and profitability of assigned customers.Achievements: - Increased social media traffic for customers such as Optica Dr. Mendez, Grünenthal laboratory, Pastaio, Efecty, among others, through effective digital advertising campaigns.- Generated greater user interaction with brands by implementing and managing content strategies on digital channels.- Successfully sold new digital products and services to assigned customers.- Improved decision-making and return on investment for customers through data analysis processes to measure the performance of digital campaigns. Show less

Responsibilities: Support the design and accounts department. Achievements: Helped the design team improve the quality of graphic pieces and developed creative content for digital and social media which increased interaction and reach of target audiences.