Manage IT infrastructure operations in office and manufacturing sites across three locations for Rubbermaid in Winchester, VA. Effectively communicate project status, needs, and issues with IT staff, and local upper management. Responsible for IT project management, budgeting, procedures, documentation, analysis, policies, and software/hardware maintenance contracts. Ensure compliance with industry standards and regulatory requirements through the enforcement of IT policies, procedures, and best practices.Key Projects:• Led a 6s project to optimize IT areas.• Assessed existing IT software/infrastructure and implemented projects to replace outdated systems.• Collaborated with engineering and production teams to install/replace equipment for production operations.• Upgraded network equipment and replaced Cisco wireless solution.• Managed the upgrade of company servers from Windows 2012 to Windows 2019.• Oversaw end-of-life equipment management and data center installations.• Administered contract maintenance services for critical software and hardware.• Managed camera and access control systems for business operations.

Ensured continuous improvement and ongoing operations of Windows servers across corporate data centers and global office/manufacturing sites, totaling approximately 3000 servers. Monitored and remediated server vulnerabilities using CrowdStrike and updated third-party applications and Windows updates using BigFix. Provided support for server operations, change management, analysis, deployment, disaster recovery, and troubleshooting. Utilized ServiceNow for IT ticketing, project management, and inventory tracking.Key Projects:• Implemented changes on Windows servers in VMware/Hyper-V environments using PowerShell.• Detected and uninstalled unauthorized software on Windows servers using PowerShell scripts.• Implemented IBM BigFix system on company Windows servers.• Standardized file servers to comply with corporate specifications.• Documented Active Directory user permissions on file servers.• Upgraded servers from Windows Server 2008/2012 to Windows Server 2016/2019.• Virtualized production physical servers and migrated servers into Newell standards.

Managed IT infrastructure across multiple sites in the USA and Mexico, including VMware/Hyper-V servers, LAN/WAN Cisco infrastructure, VoIP PBX system, and backup solutions. Led IT staff, projects, budgets, and infrastructure maintenance activities. Utilized ServiceNow for IT ticketing, end-user support, internal/external audits, and new project initiatives. Developed and enforced IT policies, procedures, and best practices to ensure compliance with industry standards and regulatory requirements.Key Projects:• Deploying Disaster Recovery plan for servers & Data using BackupExec.• Replace Dell VMware hosts and Migrate VMware servers.• Replace core switches at Datacenters.• Add network redundancy between IDFs and Datacenter.• Participate in the ERP system replacement from AS400 to SAP.• Install IT infrastructure in a new Plant.• Replace Point-to-Point link between plants from Motorola to RAD Radios.• Implement Zebra RF gun solution for warehouse areas.• Implement Fire suppression system in a Datacenter.• Upgrade servers from Windows 2003 to Windows 2008 R2 Server version.• Virtualize Production physical servers located in production areas.• Add a new Dell Compellent Storage solution.• Migrate servers, computers, and users to new Windows Active Directory domain.• Relocate Warehouse servers, computers, and Telephony/Network services to a new location.• Improve Data Center installations.• Implement Wireless Meraki solution.• Upgrade and Contract maintenance services for critical Software and Hardware.

Continuous improvement and ensure ongoing operations of the IT infrastructure in several sites: one in El Paso USA, two in Juarez and one in Merida Mexico. Responsible of IT Staff, Projects, Budget, and IT Infrastructure as VMware/Hyper-V Servers and Storage, LAN/WAN Cisco Infrastructure, ShoreTel VoIP PBX System, BackupExec Backup Solution, and Production Servers. As well as use ServiceNow IT ticketing system, End-user and production equipment, IT internal/external audits, IT equipment life cycle and new Projects and participate in corporate initiatives or projects.Projects:Deploying Disaster Recovery plan for servers & Data using BackupExec.Replace Dell VMware hosts and Migrate VMware servers.Replace core switches at Datacenters.Add network redundancy between IDFs and Datacenter.Participate in the ERP system replacement from AS400 to SAP.Install IT infrastructure in a new Plant.Replace Point-to-Point link between plants from Motorola to RAD Radios.Implement Zebra RF gun solution for warehouse areas.Implement Fire suppression system in a Datacenter.Upgrade servers from Windows 2003 to Windows 2008 R2 Server version.Virtualize Production physical servers located in production areas.Add a new Dell Compellent Storage solution.Migrate servers, computers, and users to new Windows Active Directory domain.Relocate Warehouse servers, computers, and Telephony/Network services to a new location.Improve Data Center installations.Implement Wireless Meraki solution.Upgrade and Contract maintenance services for critical Software and Hardware.Replace CCTV Systems for three facilities from Pelco to ExacqVision.Replace Access Security System for three facilities from WinDSX to S2.