Customer Support Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
Juan Peralta Email & Phone Number
Customer Support | Manychat
at
Manychat
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support | Manychat
Location
San Pedro Sula, Cortés, Honduras
Company size
Who is Juan Peralta? Overview
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Quick answer
Juan Peralta is listed as Customer Support | Manychat at Manychat, a with 161 employees, based in San Pedro Sula, Cortés, Honduras. AeroLeads shows a matched LinkedIn profile for Juan Peralta.
Juan Peralta previously worked as Customer Support Specialist at Manychat and Technical Support Team Lead | Payments Specialist at Partnerhero. Juan Peralta holds Computer Programming from Alura.
Company email context
Email format at Manychat
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Manychat
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Profile bio
About Juan Peralta
I'm a smart, collaborative individual who thrives on working with exceptional teams and is always exploring opportunities for personal and professional growth.
Current workplace
Juan Peralta's current company
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Manychat
6 roles
Juan Peralta work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead | Payments Specialist
Directed and empowered a high-performing team of payment specialists.Cultivated a dynamic, collaborative, and results-driven team culture.Guided team in proactive analysis of payment trends, elevating issue anticipation.
Mar 2023 - Aug 2024
Technical Support Associate Iii | Payments Specialist
Led Level 3 payment inquiry team, adeptly addressing complex customer concerns.Ensured seamless payment experiences, alleviating customer apprehensions effectively.Managed timely payment processing, guaranteeing accuracy and on-time delivery.Cultivated strong customer relationships, providing empathetic support during challenges.Collaborated cross-functionally to streamline payment processes and troubleshoot issues.
Jun 2022 - Mar 2023
Technical Support Associate Ii
Managed email and SMS tickets, swiftly resolving technical queries and concerns. Expertly diagnosed software issues and provided clear, customer-friendly solutions.Documented and reported bugs to technical team, driving software enhancement.Crafted concise, friendly responses, catering to technical and non-technical users.
Aug 2021 - Jun 2022
Customer Support Specialist
Provided expert customer support for an internet company, addressing diverse issues.Assisted customers in troubleshooting connectivity, billing, and technical problems.Offered empathetic and patient assistance, ensuring customer ease throughout.Effectively communicated complex technical concepts in a user-friendly manner.Collaborated with technical teams to resolve intricate technical challenges.Prioritized customer satisfaction, consistently exceeding service benchmarks.
Nov 2016 - Dec 2021
Customer Service Representative
Dec 2020 - Aug 2021
Team & coworkers
Colleagues at Manychat
Other employees you can reach at manychat.com. View company contacts for 161 employees →
JH
Joseph Hammersley
Colleague at ManychatDallas, Texas, United States
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VN
Vinu Nair
Colleague at ManychatBarcelona, Catalonia, Spain
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SK
Sveta Koliada
Colleague at ManychatBerlin, Germany
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SB
Sabina Bystrevskaia
Colleague at ManychatBarcelona, Catalonia, Spain
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DS
Daria Senina
Colleague at ManychatBarcelona, Catalonia, Spain
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KV
Kate Vekova
Colleague at ManychatSpain
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KC
Konstantin Chukreev
Colleague at ManychatBarcelona, Catalonia, Spain
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MF
Maxim Fomichev
Colleague at ManychatYerevan, Armenia
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PP
Petr Parkhomenko
Colleague at ManychatBarcelona, Catalonia, Spain
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AS
Anahit Sargsyan
Colleague at ManychatYerevan, Armenia
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Joseph Hammersley
Colleague at ManychatDallas, Texas, United States
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VN
Vinu Nair
Colleague at ManychatBarcelona, Catalonia, Spain
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SK
Sveta Koliada
Colleague at ManychatBerlin, Germany
View →
SB
Sabina Bystrevskaia
Colleague at ManychatBarcelona, Catalonia, Spain
View →
DS
Daria Senina
Colleague at ManychatBarcelona, Catalonia, Spain
View →
KV
Kate Vekova
Colleague at ManychatSpain
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KC
Konstantin Chukreev
Colleague at ManychatBarcelona, Catalonia, Spain
View →
MF
Maxim Fomichev
Colleague at ManychatYerevan, Armenia
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PP
Petr Parkhomenko
Colleague at ManychatBarcelona, Catalonia, Spain
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AS
Anahit Sargsyan
Colleague at ManychatYerevan, Armenia
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1 education record
Juan Peralta education
FAQ
Frequently asked questions about Juan Peralta
Quick answers generated from the profile data available on this page.
What company does Juan Peralta work for?
Juan Peralta works for Manychat.
What is Juan Peralta's role at Manychat?
Juan Peralta is listed as Customer Support | Manychat at Manychat.
Where is Juan Peralta based?
Juan Peralta is based in San Pedro Sula, Cortés, Honduras while working with Manychat.
What companies has Juan Peralta worked for?
Juan Peralta has worked for Manychat, Partnerhero, Alorica, and Km2 Solutions.
Who are Juan Peralta's colleagues at Manychat?
Juan Peralta's colleagues at Manychat include Joseph Hammersley, Vinu Nair, Sveta Koliada, Sabina Bystrevskaia, and Daria Senina.
How can I contact Juan Peralta?
You can use AeroLeads to view verified contact signals for Juan Peralta at Manychat, including work email, phone, and LinkedIn data when available.
What schools did Juan Peralta attend?
Juan Peralta holds Computer Programming from Alura.
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