Juan Q. Email and Phone Number

Course: CIT 5920 Mathematical Foundations of Computer Science (Discrete Mathematics)Graded assignments based on a rubric & provided written feedback to over 90+ studentsMonitored and answered questions from over 250 students on the Ed Discussion platform Analyzed and processed re-grades on a bi-weekly basis

Maintained computer hardware/software for six departments of over 300+ combined employees dailyPerformed the installation, operation, troubleshooting, and repair of all audio/visual equipment when scheduledModified technology assets of an employee in the inhouse inventory system when they receive new equipment

Selected to participate in a rigorous 10-week fellowship career prep program designed to support first-generation college students land a great entry-level position.

Managed a university residence hall of 50 ethnically diverse undergraduate studentsManaged administrative duties including work orders, incident reports, and campus advertisementsEnforced University and Residence Life rules and regulations resulting in a safe, orderly, and enjoyable living environment

Leveraged basic C# skills acquired on the job to create a simple yet effective automation tool that reads XML files for VM configurationsImproved the efficiency of checking Virtual Machine status in the cloud using a basic understanding of Shell ScriptingUsing HTML and CSS, created the webpage's front end for showcasing information about Virtual Machine

Provided technical support to over 20+ instructors and professors regarding in-class technologyTested and cleaned 60+ classroom equipment such as podiums, Mac minis, and projectorsWorked closely with the Technical Services & Operations staff to build, repair, and troubleshoot classroom systems

Increased the productivity of the University by upgrading 6 offline forms to online forms Updated the department’s web page with new content such as events and news on a weekly basis Communicated regularly with the Building Managers and Media Techs to provide audio and visual setup and breakdown updates daily