Juan Rocha Email & Phone Number

Sacramento, Ca, Us

Sacramento, California, Us

• Act as a trusted advisor and primary point of contact for shippers, understanding their transportation needs and developing tailored solutions.• Utilize Landstar's extensive carrier network to secure capacity, negotiate competitive rates, and ensure timely delivery of goods.• Coordinate and manage all aspects of freight transportation, including scheduling, pick-up, tracking, and delivery, while ensuring compliance with safety and regulatory requirements.• Collaborate with carriers to optimize load planning, routing, and utilization, maximizing efficiency and reducing transportation costs.• Maintain accurate documentation, including bills of lading, customs paperwork, and insurance certificates, to ensure compliance and smooth operations.• Provide exceptional customer service, addressing inquiries, resolving issues, and proactively communicating updates to shippers and carriers.• Stay up-to-date with industry trends, market conditions, and regulatory changes that impact transportation and logistics operations.• Identify opportunities for process improvements and implement strategies to enhance operational efficiency and customer satisfaction.• Foster and nurture long-term relationships with clients and carriers to drive repeat business and generate new leads.

Cdmx, Mx

- Cold called over 100 prospects per week and followed up with customers to promote overall satisfaction and continued business.-Delivered 5 weekly proposals, and presented product benefits.-Developed and maintained sales funnel to obtain over 100% to quota.-Managed customer relationships from initial prospect call to post-sale deployment

Basking Ridge, Nj, Us

-Driving small business results with a Retail store partnership-Acquiring and retaining accounts of the consumer small business segment.-Utilize solution-based products and services to assist small businesses

Basking Ridge, Nj, Us

-Monitor sales activities to ensure that customers receive satisfactory service and quality products -Direct and supervise 15 employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers-Provide customer service by assisting customers, responding to inquiries and customer complaints.

Basking Ridge, Nj, Us

-Use passion for technology and resourcefulness to generate sales -Maintain assigned accounts bases while developing new accounts -Establish and implement goals, objectives, and procedures to maintain a successful individual performance

Irvine, Ca, Us

-Budget labor and material costs to maximize profitability of projects-Provide the proper staffing for each unique project-Provide excellent customer service to achieve 100% client satisfaction-Oversee administrative aspects of all projects -Forecast scheduling and profitability

Irvine, Ca, Us

-Sourced over 100 potential candidates -Screened more than 150 individuals to the company's standard-Followed up and aided qualified candidates

Irvine, Ca, Us

-Started and managed a branch out of the Greater Sacramento area with approximately $63,000 in revenue.-Generated more than 130 leads using different marketing strategies. -Designed a sales and marketing plan using the most effective techniques, including cold calling up to 40 calls/hour. -Budgeted labor and material costs based on profitability of project.-Exceed the Company average of job profitability by 10%.-Managed all aspects of staffing for multiple locations, including recruiting, hiring, training, scheduling and firing. -Produced 16 residential paint jobs and achieved 100% client satisfaction

Bachelor'S Degree, Economics

Associate Of Science (A.S.), Behavioral Sciences