Strategic and proactive Business Analyst with over 5 years of commensurate experience in cross-functional collaboration with software developers and programmers to build stronger databases for clients and support direct KPI reporting tools, that focuses primarily on risk prevention and solution planning for new IT Departments and their internal stakeholdersSubject matter expert in all things technical project management and leadership as a risk specialist with the ability to create effective solutions to internal problems by capturing diagnostic and predictive data sights insights that help restructure initial plans to account for probable mishaps and potential software bugs and failures-Impactful Project Achievements:📊 Impeccable cost reduction & evaluation techniques with the ability to pinpoint unseen flaws in previous data planning methods and suggest pivotal improvements to the business project funding📊 Extensive organization talents that assist in providing key guidance to IT Project Directors for proper cross-departmental cohesion and communication metrics, which enhanced technical KPIs 📊 Documented success in building functional checkpoints utilizing predictive and diagnostic data then relaying findings to business development teams with the ability to increase adoption and productivity Technical Tools: Tableau SQL, R Programming, Python, JavaScript, Jira, Advanced Excel, CSS, HTML5Business Analyst Areas of Expertise:• Data Cleaning• Project Completion• Competitive Analysis• Budget Management• IT Program Development• Technical Project Leadership• Executive Business IntelligenceFor more information about my work, please don't hesitate to reach out directly:juan.songhai@gmail.com
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Business AnalystJpmorganchaseChicago, Il
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Data Analytics ManagerKimble Properties 2021 - 2023United States• Analyzes complex datasets and identifies patterns, trends, and anomalies, decreasing potential risks by 60%+• Develops strong engagement processes, presentations, and methods to enhance the client experience• Meets with management to go over analyzed data metrics/reports and makes plans for team objectives• Contributes to operational success by identifying opportunities to build solutions and maintain KPIs at 98%+• Maintains acquisition data system; Administered acquisition negotiation contracts and documented processes• Boosted client retention by nearly 30% by always utilizing effective oral and written communication abilities• Reviews acquisition data in Google Sheets & uses findings to pull and write appropriate corresponding reports -
Senior Business Operations ManagerNew Decisions 2020 - 2021• Drove consistent YOY growth by implementing strategic initiatives, maintaining customer retention at 98%• Processed documents with confidentiality and introduced client data management strategies into operations• Demonstrated a full understanding of regulatory compliance to troubleshoot issues efficiently and accurately• Increased team efficiency levels by nearly 50% by tracking performance and conducting employee reviews• Performed security audits for the managerial staff members and provided solutions to technical errors found -
Qa Software DeveloperTestronics 2019 - 2020• Identified, documented, and reported bugs, errors, interoperability flaws, and other issues within software• Partnered with management to determine the most effective equipment and software, reducing costs by 44%• Collaborated with QA, Development & business groups to complete comprehensive testing on new releases -
Electronic Sales AssociateBest Buy Mar 2015 - Dec 2017Mississippi, United States- Built and maintained strong customer relationships by providing personalized product recommendations and solutions tailored to individual needs, ensuring high satisfaction and repeat business.- Delivered exceptional customer service by understanding client preferences, identifying opportunities to upsell and cross-sell, and resolving inquiries with professionalism and expertise.- Educated customers on the features and benefits of various mobile devices and electronics, simplifying complex product information to enhance understanding and improve purchasing decisions.- Exceeded individual and team sales targets consistently by applying a data-driven approach to understanding customer behavior and identifying high-demand products.- Managed inventory and coordinated with internal teams to ensure product availability and timely resolution of customer requests.- Demonstrated adaptability and a collaborative mindset in a fast-paced retail environment, contributing to a positive and energetic team culture.
Juan Smith Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Juan Smith
What company does Juan Smith work for?
Juan Smith works for Jpmorganchase
What is Juan Smith's role at the current company?
Juan Smith's current role is Business Analyst.
What schools did Juan Smith attend?
Juan Smith attended The University Of Southern Mississippi.
Who are Juan Smith's colleagues?
Juan Smith's colleagues are Mark Pomeroy, Sai Valiveti, Eduardo Garza De Zamacona, Daniel Sprehe, Somil Dholakia, Rahul Suvarna, Ali Saghafi.
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