Automotive electrical and mechanical technician

Evaluate AI/user interactions according to company's guidelines.

Supervisor in charge of a sales team striving to achieve KPIs, face everyday challenges, providing trainning to represenatives and strategic planning to achieve sales milestones.Wireless and TV services expertise, as well as Direct contact with customers and vendors.

English to Spanish telephonic interpreter for different companies, including medical English, insurance companies, emergency services, etc.

Retail customer service manager, in charge of a team of representatives striving to achieve KPIs set by Kohl's and other vendors. Experience managing card services department as well as Kohl's.com (retail sales)

Customer service manager for telephonic and chat campaigns (AT&T wireless services sales and Kohl's retailing and card services department). Person in charge of leading, coaching and managing a representatives team, prepending for exceeding targets and KPIs. - Involved in development of customer service representative, providing coaching sessions regarding customer service skills oriented to voice interactions.- Managing everyday challenges working under pressure, guiding my coworkers to take the most out of them when facing customers, providing solutions and delivering an inspiring interaction

Environmental Services representative in charge of coordinating and implementing solutions to landfill and waste water businesses. Offering and providing a wide portfolio of services for wide variety industries