Juan Terrazas Email & Phone Number

Chandler, Arizona, United States

California

Responsible for supporting the operations and claim activities of the California Claim Service Area (CSA). Collaborate with the Claim Field Director, Regional Leaders, as well as other CSA staff in order to achieve superior business performance, customer service, quality, and operational and expense management. Assist in the development and implementation.

Corona, CA

Responsible for leading and motivating a team of Claim Adjusters to achieve desired levels of performance and execution of claims processes. Support the implementation of operational initiatives that enable the achievement of Claim, Discipline, Claim Service Area (CSA), and company business objectives.

Tempe, AZ

Responsible for the investigation and evaluation of complex third party auto bodily injury liability claims, where the injured party is being represented by an attorney. Carefully evaluate medical bills and records in order to determine a fair settlement offer, and negotiate and settle the claim directly with the injured party's attorney. Use of experts.

Responsible for the investigation of complex auto bodily injury claims. Determine liability and make payments to the appropriate parties. Carefully evaluate medical bills and records in order to determine the value of a claim, and negotiate and settle the claim if appropriate. Use of experts, reports, and software in order to evaluate claims. Review claims.

Tempe, AZ

Investigate single and multi auto accidents in order to determine liability. Work directly with customers and third party carriers in order to negotiate a fair and equitable settlement. Guide customers/Allstate policy holders through the entire claims process.

Scottsdale, Arizona

Investigate issues of external and internal theft in multiple locations in the Phoenix market; including apprehending, interviewing, and processing of cases. Auditing of safety and shrink reduction programs in multiple locations. Maintain partnership with store leadership and associates in order to effectively address and resolve operational deficiencies..

Phoenix, Arizona Area

Responsible for the upkeep and execution of company shrinkage reduction programs. Interviewed, hired, and trained loss prevention specialists/detectives (hired and developed specialist that ranked #1 in the company her first year of employment). Responsible for the investigation, interviewing, and resolution of employee theft/fraud cases. Apprehended.

Phoenix, Arizona Area

Served as a lead supervisor for the technology department. Responsible for sales of products and services. Primary role was to repair customer home and business computers. Trained newly hired associates.