Juan Thomas

Juan Thomas Email and Phone Number

Field Support Services Engineer @ EZCORP
Des Plaines, IL, US
Juan Thomas's Location
Des Plaines, Illinois, United States, United States
Juan Thomas's Contact Details

Juan Thomas personal email

n/a
About Juan Thomas

Juan Thomas is a Field Support Services Engineer at EZCORP. He is proficient in Hindi and English.

Juan Thomas's Current Company Details
EZCORP

Ezcorp

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Field Support Services Engineer
Des Plaines, IL, US
Website:
ezcorp.com
Employees:
1919
Juan Thomas Work Experience Details
  • Ezcorp
    Field Support Services Engineer
    Ezcorp
    Des Plaines, Il, Us
    View
  • Ezcorp
    Field Services Engineer
    Ezcorp Oct 2024 - Present
    Rollingwood, Texas, Us
    View
  • Chipman Design Architecture
    It Support Specialist
    Chipman Design Architecture Nov 2022 - Oct 2024
    Des Plaines, Il, Us
    Primary Tier 1 IT Support for StaffMonitors and responds to the IT Support Helpdesk Tracks & reports on repeated support requests Supports administration on IT-related projectsTroubleshooting Microsoft Office applications and M365 AdminHelps train staff on new/updated app features Follows & updates established IT proceduresCreates & promotes instructional Intranet articles.Performs hardware installation/uninstallation in workspaces Maintains and updates IT InventoryManages equipment check-out system.Assist with the onboarding and offboarding process.
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  • Abbvie
    Desktop Technician I
    Abbvie Mar 2022 - Nov 2022
    North Chicago, Illinois, Us
    • Work with the Service Desk, other PC Technicians and Senior Technicians to understand PC support needs. • Responsible for all work in progress assigned to ensure completion of tasks and proper communication with clients. • Participate in Hardware & Software deployments; Installation of operating system on PCs • Provide hands-on support and remote-controlled PC support services. • Troubleshoot issues involving Microsoft's core business applications (Word, Excel, Outlook, PowerPoint) • Proficient with PC/laptop imaging applications, Laptop/PC Repair, Windows Operating systems
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  • Advocate Health Care
    Windows 10 Deployment Technician
    Advocate Health Care Oct 2021 - Dec 2021
    Downers Grove, Illinois, Us
    •Supported ~81,000+ devices across the hospital system and outpatient clinics. • Installed, maintained, and upgraded workstations, desktops, laptops from to Windows 10. • Resolved workstation, application, and any hardware related issues for Windows 10. • Diagnosed and supported hardware failures, operating system application issues and network connectivity. • Updated inventory records in client’s proprietary asset management database. • Provided outstanding customer service and displayed utmost professionalism to everyone within the healthcare system. • Infrastructure desktop knowledge on Windows 10- Desktop reimaging, laptop imaging
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  • Walmart
    Pharmacy Technician
    Walmart Mar 2021 - Oct 2021
    Bentonville, Arkansas, Us
    •Communicated with patients to collect information about prescriptions and medical conditions and arranged consultations with pharmacists. • Consulted with insurance company representatives to complete claims processing. • Reviewed and verified customer information and insurance provider information. • Collected co-payments or full payments from customers. • Counted and labelled prescriptions with correct item and quantity. • Restocked automated medication dispensing equipment
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  • Walmart
    Cashier And Customer Service
    Walmart Aug 2020 - Mar 2021
    Bentonville, Arkansas, Us
    •Checked prices for customers and processed items sold by scanning barcodes. • Operated cash register to record all transactions accurately and efficiently. • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. • Processed POS transactions, including checks, cash and credit purchases or refunds. • Resolved customer complaints and maintained clean and tidy checkout area.
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  • Benson College Of Hotel Management Culinar Arts
    Desktop Technician
    Benson College Of Hotel Management Culinar Arts Jun 2020 - Jul 2020
    View

Juan Thomas Education Details

  • Hindusthan College Of Engineering And Technology
    Hindusthan College Of Engineering And Technology
    Information Technology
  • Dulles High School
    Dulles High School
    12

Frequently Asked Questions about Juan Thomas

What company does Juan Thomas work for?

Juan Thomas works for Ezcorp

What is Juan Thomas's role at the current company?

Juan Thomas's current role is Field Support Services Engineer.

What is Juan Thomas's email address?

Juan Thomas's email address is ju****@****lth.com

What schools did Juan Thomas attend?

Juan Thomas attended Hindusthan College Of Engineering And Technology, Dulles High School.

Who are Juan Thomas's colleagues?

Juan Thomas's colleagues are Stacy Hatten, Mark Lee Dumesle, Carol Kinsley, Yamile Azar, Carlos Chavarria, Marvin Gonzalez, John Shofstall.

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