Juan Troconis Email & Phone Number

La Trinidad, Provincia De Buenos Aires, Ar

Birmingham, Alabama, United States

•Lead the execution and management of 𝐆𝐒𝐀 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, ensuring compliance with 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 (𝐆𝐒𝐀) policies and 𝐅𝐞𝐝𝐞𝐫𝐚𝐥 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧 (𝐅𝐀𝐑) guidelines; define scope, allocate resources, and track progress using tools like 𝐅𝐢𝐥𝐞𝐌𝐚𝐤𝐞𝐫 𝐚𝐧𝐝 𝐋𝐨𝐨𝐤𝐞𝐫 𝐒𝐭𝐮𝐝𝐢𝐨.•Act as the primary client liaison, managing contract negotiations, renewals, and amendments through… Show more •Lead the execution and management of 𝐆𝐒𝐀 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, ensuring compliance with 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 (𝐆𝐒𝐀) policies and 𝐅𝐞𝐝𝐞𝐫𝐚𝐥 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧 (𝐅𝐀𝐑) guidelines; define scope, allocate resources, and track progress using tools like 𝐅𝐢𝐥𝐞𝐌𝐚𝐤𝐞𝐫 𝐚𝐧𝐝 𝐋𝐨𝐨𝐤𝐞𝐫 𝐒𝐭𝐮𝐝𝐢𝐨.•Act as the primary client liaison, managing contract negotiations, renewals, and amendments through 𝐞𝐎𝐟𝐟𝐞𝐫/𝐞𝐌𝐨𝐝, 𝐒𝐀𝐌.𝐠𝐨𝐯, 𝐚𝐧𝐝 𝐆𝐒𝐀 𝐀𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞!, while addressing inquiries and ensuring adherence to GSA pricing policies and standards.•Mentor and guide operations teams, implementing 𝐋𝐞𝐚𝐧 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 practices to enhance workflow efficiency, optimize 𝐒𝐈𝐍 (𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐈𝐭𝐞𝐦 𝐍𝐮𝐦𝐛𝐞𝐫) categorization, and improve service quality while meeting performance KPIs Show less

Birmingham, Alabama, United States

● Implementing efficient document organization strategies using FileMaker softwareto effectively manage clients' documents.● Demonstrated prompt and thorough responsiveness to client inquiries, deliveringcontract updates and addressing any contractual queries or concerns.● Proactively assisting clients with a wide array of tasks, delivering exceptionalservice and meeting their individual needs and requests.● Maintaining meticulous and up-to-date records in the… Show more ● Implementing efficient document organization strategies using FileMaker softwareto effectively manage clients' documents.● Demonstrated prompt and thorough responsiveness to client inquiries, deliveringcontract updates and addressing any contractual queries or concerns.● Proactively assisting clients with a wide array of tasks, delivering exceptionalservice and meeting their individual needs and requests.● Maintaining meticulous and up-to-date records in the system/CRM, upholding thehighest standards of accuracy and reliability.● Developing and executing comprehensive rejection document procedures, ensuringefficient categorization and arrangement of rejection documents for easy retrievaland reference. Show less

Basra, Al-Basra Governorate, Iraq

• Led the integration of 𝐔𝐌𝐔 𝐋𝐌𝐒, 𝐏𝐨𝐰𝐞𝐫 𝐁𝐈, 𝐚𝐧𝐝 𝐀𝐳𝐮𝐫𝐞 into training systems, utilizing 𝐏𝐲𝐭𝐡𝐨𝐧 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 to enhance 𝐏𝐨𝐰𝐞𝐫 𝐁𝐈 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥𝐢𝐭𝐢𝐞𝐬 and ensuring seamless alignment with organizational learning objectives.• Researched, developed, and tested 𝐕𝐑 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 for 𝐝𝐞𝐠𝐚𝐬𝐬𝐢𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠, driving innovation in hands-on learning approaches to improve operational safety and… Show more • Led the integration of 𝐔𝐌𝐔 𝐋𝐌𝐒, 𝐏𝐨𝐰𝐞𝐫 𝐁𝐈, 𝐚𝐧𝐝 𝐀𝐳𝐮𝐫𝐞 into training systems, utilizing 𝐏𝐲𝐭𝐡𝐨𝐧 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 to enhance 𝐏𝐨𝐰𝐞𝐫 𝐁𝐈 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥𝐢𝐭𝐢𝐞𝐬 and ensuring seamless alignment with organizational learning objectives.• Researched, developed, and tested 𝐕𝐑 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 for 𝐝𝐞𝐠𝐚𝐬𝐬𝐢𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠, driving innovation in hands-on learning approaches to improve operational safety and efficiency.• Proactively spearheaded the development of the 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐑𝐨𝐨𝐦 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐲, ensuring a state-of-the-art environment for enhancing control room operational readiness and skill proficiency.• Managed data analysis using 𝐒𝐐𝐋, 𝐄𝐱𝐜𝐞𝐥, 𝐚𝐧𝐝 𝐂𝐡𝐚𝐭𝐆𝐏𝐓, developing predictive models and dashboards to track training effectiveness and provide actionable insights for decision-making.• Supervised the𝐋𝐌𝐒 𝐚𝐧𝐝 𝐑&𝐃 𝐋𝐞𝐚𝐝𝐬, enhancing team performance and fostering a culture of continuous learning. Show less

Buenos Aires Province, Argentina

●Responsible for delivering Fixed Broadband (FBB) and CORE service solutions by understanding client requirements, aligning technical specifications with Huawei’s portfolio, and ensuring tailored, cost-effective service proposals.●Analyzed RFQs to assess feasibility and compliance, collaborating with product and delivery managers to conduct end-to-end deployments that met RFQ requirements and adhered to client budgets.●Utilized SAP to generate precise quotations for telecom… Show more ●Responsible for delivering Fixed Broadband (FBB) and CORE service solutions by understanding client requirements, aligning technical specifications with Huawei’s portfolio, and ensuring tailored, cost-effective service proposals.●Analyzed RFQs to assess feasibility and compliance, collaborating with product and delivery managers to conduct end-to-end deployments that met RFQ requirements and adhered to client budgets.●Utilized SAP to generate precise quotations for telecom services, including migration, engineering visits, equipment installations, dismounting, and card replacements, ensuring alignment with project scope and delivery standards.● Prepared comprehensive acceptance responses, addressing legal and contractualobligations, mitigating risks, and ensuring seamless project handovers. Show less

Hong Kong Sar

● Drive sustainable long-term business success and optimize profit levels byimplementing strategic initiatives and growth strategies.● Thoroughly review shift reports gaining a comprehensive understanding of currentperformance metrics and trends, enabling informed decision-making and targetedimprovements.● Work closely with process owners to refine existing procedures, establish bestpractices, and ensure consistent product and service quality, resulting in… Show more ● Drive sustainable long-term business success and optimize profit levels byimplementing strategic initiatives and growth strategies.● Thoroughly review shift reports gaining a comprehensive understanding of currentperformance metrics and trends, enabling informed decision-making and targetedimprovements.● Work closely with process owners to refine existing procedures, establish bestpractices, and ensure consistent product and service quality, resulting in enhancedcustomer satisfaction and loyalty.● Take charge of managing and developing E-commerce platforms, ensuring aseamless and user-friendly online shopping experience while maximizingconversion rates and revenue generation.● Provide oversight and guidance in managing various social media platforms,engaging with customers, and leveraging social media as a powerful tool for brandbuilding, customer acquisition, and community engagement. Show less

Hong Kong Sar

● Worked closely with a team to showcase and train on effective packing techniquesfor various food and beverage products, ensuring proper handling and preservationduring the packaging process.● Assisted in the development and implementation of process improvements toenhance the overall quality and efficiency of packaging operations, supporting thesuccessful execution of new packaging initiatives.● Prepared orders for shipment by meticulously inserting all… Show more ● Worked closely with a team to showcase and train on effective packing techniquesfor various food and beverage products, ensuring proper handling and preservationduring the packaging process.● Assisted in the development and implementation of process improvements toenhance the overall quality and efficiency of packaging operations, supporting thesuccessful execution of new packaging initiatives.● Prepared orders for shipment by meticulously inserting all necessarydocumentation, accurately labeling boxes, and utilizing barcode scanningtechnology to upload package data into the tracking system, ensuring orderaccuracy and timely delivery.● Diligently labeled, registered, and inspected packaging materials, guaranteeing thatthey meet quality standards and are ready for either shipment or storage,minimizing errors and potential damages.● Incorporated high-quality photographs of new inventory items onto the companywebsite, providing customers with an accurate visual representation of availableproducts, enhancing their online shopping experience, and driving engagement. Show less

Nanjing, Jiangsu, China

Guided and monitored students' progress, fostering significant improvement in their speaking, listening, and writing skills through tailored instruction and continuous support.Participated in the educational development of a diverse group of 60 students ranging from kindergarten to 2nd grade, adapting teaching strategies to meet varied learning needs.Designed and implemented innovative teaching methods, integrating interactive activities, creative games, and proven English teaching… Show more Guided and monitored students' progress, fostering significant improvement in their speaking, listening, and writing skills through tailored instruction and continuous support.Participated in the educational development of a diverse group of 60 students ranging from kindergarten to 2nd grade, adapting teaching strategies to meet varied learning needs.Designed and implemented innovative teaching methods, integrating interactive activities, creative games, and proven English teaching techniques to enhance student engagement and achieve measurable improvements in language proficiency. Show less