Juana Mafla Email & Phone Number

Joliet, Illinois, United States

Romeoville, Illinois, United States

Assist in all administrative, clerical, managerial, and financial aspects of the swimming programBuild and maintain a positive image of the team and universityObserve and evaluate individual’s knowledge, skills, and strengthsOrganize practice schedulesAssist in recruiting athletes by meeting the families and representing the swimming programSupervise practice sessions and document attendance to maintain recordsEncourage athletes to cultivate a strong work ethic by demonstrating diligence, patience, and respect for others

Fairfield, Connecticut, United States

Provided prompt, accurate, friendly, cost-effective service to customers.Provided service to the public and customers in a pleasant and courteous mannerWorked with the computer system to update customer informationMeet customer service goals and assist with marketing goals as directed

• Assisted with organizational techniques with folders • Checked assignments, proctored tests, and provided grades according to the university standards • Assisted faculty with clerical tasks • Documented attendance and completed assignments to maintain full class and student records

• Detailed factors such as weather, incidents, and aid rendered in daily reports to management • Attentively watch over swimmers being quick to identify those distress • Observed recreational users detect safety concerns and prevent ongoing violations • Communicated effectively with the lifeguards on duty and acted as a team in an emergency

• Followed the rules of operation • Followed standard recipes directions • Made sure the work area is ready and in good condition to run • Communicated efficiently with crew and managers • Followed calendar deadlines • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements

• Followed the rules of operation • Followed standard recipes directions • Made sure the work area is ready and in good condition to run • Communicated efficiently with crew and managers • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures. • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas. • Communicated effectively with customers

Master Of Science - Ms, Business Analytics, Marketing Concentration

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.74/4.00

Activities and Societies: Part of Swim Team (Fall 2017 - Spring2019) Captain of swim team (Fall 2018 - Spring2019)

Education record