Juana Margarita Gumba Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Camarines Sur, Bicol Region, Philippines

• Assisting customers regarding their service concerns • Providing customers with information and advice on warranty protections, potential cost savings, and resolution regarding customers concern• Using knowledge of the products and services to provide in-depth information about available parts and service options to customers.• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.• Maintaining positive customer relationships to ensure repeat business.• Ensuring all details on services rendered and costs are related to customers• Liaising with service technicians about parts ordering and ensuring parts are available when needed

Camarines Sur, Bicol Region, Philippines

• Handling queries via phone, in-person and general correspondence. • Receiving visitors at the service front desk by greeting, welcoming, directing and announcing them appropriately• Direct visitors to the appropriate person and department• Supply information regarding the organization, general public, clients and customers• Provide basic and accurate information in-person and via phone• Perform other clerical receptionist duties

Iriga, Bicol Region, Philippines

Metro Manila, National Capital Region, Philippines

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