Responsible for leading cross-functional teams to deliver large, complex projects and programs on time and within the planned scope. • Develop project plans and schedules, coordinate with cross-functional teams, control project scope, identify dependencies, and facilitate the delivery of commitments to enable project completion. • Identify risks and facilitating the creation of mitigation plans to minimize their impact on the project.• Create and maintain comprehensive project documentation, including project charters, project plans, status reports, and other project-related documents. • Provide oversight and direction to the project teams, working closely with stakeholders to ensure objectives are met, and ensuring adherence to project management methodologies and standards. • Ensure that the program delivers in alignment with the company's overall strategy.

I was responsible for various methods and practices around provisioning IT into the business, improving the overall Delivery function maturity across the organization, and tracking and reporting the conformance to plans and expectations of IT-oriented initiatives. As an arm of the overall governance function, I was responsible for supporting and enabling the organization’s projects, programs, and structured work efforts.• Drove the end-to-end Delivery Assurance effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases.• Drove the SDLC processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.• Facilitated the agreed-upon process that develops plans and prioritization by leadership and governance. • Built and maintained relationships with leadership and key Delivery Assurance stakeholders, and acted as a trusted advisor. • Regularly reviewed and evaluated opportunities to improve best practices in order to achieve higher maturity.• Drove key initiatives across IT using defined Delivery Assurance and Organizational Readiness methodologies. • Worked closely with Product and Engineering Teams to deliver against Product Roadmap.

• Partnered with business owners, team members and other key personnel across various departments to plan, develop and manage key operational, technical and strategic business projects. • Ensured project plans and related activities support key organization business objectives and major deliverables.• Facilitated appropriate communication methods and tracking tools to ensure identification and management of risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget and detailed project documentation.• Determined the right resources needed to effectively complete project assignments.• Identified appropriate business resources for definition and validation of requirements within project scope.• Resolved project issues to meet productivity, quality, and customer satisfaction expectations.• Responsible for overseeing and consolidating overall project status reporting to executive management.• Evaluated, negotiated, and prioritized work requests for effective resource management.• Responsible for adhering to all relevant SOX & ISO ISMS policies and procedures.• Managed Statement of Work (3rd party vendor) through project lifecycle to ensure all contracted deliverables have been achieved.

• Managed cross-functional, geographically-dispersed teams in a matrix environment in the development and enhancement of the new AutoNation.com desktop and mobile website, as well as the iOS and Android applications for AutoNation.com• Drove various product improvement initiatives, resulting in a 38% increase of online service appointments conversion and a revenue increase of twenty million dollars annually• Extensive experience in stakeholder management, negotiation, cross functional team leadership and multiple technologies• Oversaw the general performance and tasks of an average 15 indirect reports per project• Championed single flagship app strategy to consolidate and streamline app store presence• Managed and drove the creation, review and approval of business requirements• Established program schedules and identify key risks/mitigation plans• Managed aggressive risks thresholds and issues through effective contingency plans and proper escalation• Established clear objectives and deliverables for the program that align with business needs• Lead multiple Scrum teams to deliver critical features and product enhancements across platforms on time and on budget• Prepared and presented clear, concise program updates and critical phase exit deliverables to Senior Management• Measured performance and progress against business goals and make necessary corrections to achieve all goals• Constant collaboration with designers, web developers, copywriters, and engineers to define integration points and develop a release plan

• Led the planning and implementation of business initiatives• Facilitated the definition of project scope, goals and deliverables• Defined project tasks and resource requirements• Developed and executed full scale project plans• Assembled and coordinated project staff• Managed project budget• Managed project resource allocation• Planned and scheduled project timelines• Formulated risk management plans• Tracked project deliverables using Microsoft Project and Office tools• Provided direction and support to project team• Constantly monitored and reported on progress of the project to all stakeholders• Presented reports defining project progress, problems and solutions• Implemented and managed project changes and interventions to achieve project goals• Built effective working relationships with IT teams to deliver projects on time and on budget• Supported a network of 200+ dealerships and the corporate office with Fixed Operations issues• Managed 3rd party vendors and contractors relations• Created and initiated training documentation to improve team performance

• Managed End of Month system updates• Developed training documentation to improve team performance• Contributed my project management skills to multiple corporate IT projects• Supported a network of 200+ dealerships and the corporate office with Finance & Insurance and Accounting issues• Coordinated with upper management Finance & Insurance and accounting changes to the system

• Managed information technology and computer systems• Supervised associates daily tasks and projects• Implemented a Disaster Recovery Plan and Business Continuity Plan• Ensured technology was accessible and equipped with current hardware and software• Monitored and maintained technology to ensure maximum access• Assisted with presentations for future investors