Juan Camilo Bucheli Rubio Email & Phone Number

Bogotá, Bogota, CO

Bogotá, Distrito Capital, Colombia

Bogotá, Distrito Capital, Colombia

- Attention through the ticketing tool for technical support cases that ariseand its escalation.- Compile, document and print information from safety procedures manuals,maintenance, management and issuance of internal keys and all the processes derived from theexercise of their activities.- Review and ensure the optimal functioning of network connections..

Bogotá, Distrito Capital, Colombia

- Used ticketing systems to manage and process support actions and requests.- Configured hardware, devices, and software to set up work stations for employees.- Created user accounts and assigned permissions.- Explained security measures in simple terminology to help users understand malware and phishing threats.- Responded to customer inquiries and.

Colombia

- Performed review of the IT infrastructure, software, hardware, cable internet, WiFi, and internal network, ensuring compliance with minimum requirements.- Performed observations and evaluated supporting documents to supplement audit findings.- Prepared working papers, reports and supporting documentation for audit findings.- Rejected materials.

Bogotá, Distrito Capital, Colombia

- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.- Performed complex mechanical alignments and equipment calibration to meet quality standards.- Maintained compliance with pharmaceutical regulatory standards and safety requirements.- Tracked and recorded parts and labor costs related to each service call.

Ingeniero Electrónico, Ingeniería Eléctrica Y Electrónica

Google It Support Professional Certificate, Computer And Information Sciences And Support Services

Solar Energy Technology/Technician

Solar Energy System Design, curso básico para el diseño y escalamiento de sistemas de energía solar fotovoltaica, teniendo en cuenta.

Especialista En Telecomunicaciones, Ingeniería De Telecomunicaciones