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Juan Carlos L. Email & Phone Number

Application Support Manager at Citi
Location: Lewisville, Texas, United States 9 work roles 3 schools
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Current company
Role
Application Support Manager
Location
Lewisville, Texas, United States
Company size

Who is Juan Carlos L.? Overview

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Quick answer

Juan Carlos L. is listed as Application Support Manager at Citi, a company with 10 employees, based in Lewisville, Texas, United States. AeroLeads shows a matched LinkedIn profile for Juan Carlos L..

Juan Carlos L. previously worked as Release Manager at Citi and IT Operations Manager at Indra. Juan Carlos L. holds Information Technology Project Management from Ecole Nationale Supérieure D'Informatique Et De Mathématiques Appliquées De Grenoble / Ensimag.

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Email format at Citi

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Citi

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Profile bio

About Juan Carlos L.

10+ years of working experience with the Software Development Life-Cycle (SDLC), including project management, system analysis and quality assurance.My expertise includes Technical awareness of Production, Pre-Production & Testing environments, ability to operate within a complex systems environment and highly interdependent systems.I have been performing analysis and documentation of business processes, working with senior management and technical teams on proposing and agreeing suitable business improvements.Some of my strengths are the capability to create strong liaison to project stakeholders including senior management, internal teams and external consultants and contractors, Request of Proposals ensuring successful delivery on time. Ability to build and maintain effective relationships, including excellent communication, client-facing and presentation skills aligning to the established Statements of Work and established SLAs.

Current workplace

Juan Carlos L.'s current company

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Citi
Citi
Application Support Manager
Mumbai, Maharashtra
Website
Employees
10
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9 roles · 20 years

Juan Carlos L. work experience

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Application Support Manager

Current

New York, New York, US

Partnered with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals. Working closely with product owners, business and system analyst, Technical SMEs, vendors and management to determine and document systems and impacts and support requirements. Formulate and define systems scope and objectives for.

Jul 2023 - Present

Release Manager

New York, New York, US

Responsible for mass software distribution to customers, customer beta testing coordination and related projects. Coordinate enhancement and problem fix software deployment to customers using Mass Deployment tools. Coordinate customer beta testing following documented procedures identifying beta customers, beta rep assignment and training, beta issue.

Jan 2015 - Mar 2016

It Operations Manager

Madrid, Madrid, ES

Appointed as IT Operations Manager at LBJ Infrastructure Managed a team ensuring the correct execution and operational performance of a set of tolling informational systems for the DFW area in North Texas. Lead offshore resources for the correct functioning and performance upgrades of our systems. This involves the delivery management of change requests.

Feb 2014 - Nov 2014

It Project Manager

New York, NY, US

Appointed as the Regional Platforms Coordinator on the LAC Region. In charge of the international portfolio and first point of contact from World Services Technologies for Mexico, Argentina and Latin American markets for all changes coming into our managed applications from our global technology group and any international Tech unit. I coordinated.

Jan 2011 - Feb 2014

System Analyst / Senior Software Engineer

Dublin 2, IE

Environments Coordinator, Bank of America ProjectApplication Server Administration in HP-UX (UNIX) like systems with Tuxedo & Websphere.I was responsible of the correct maintenance and proper functioning of different applications being developed within a “Testing Center of Excellence” supporting mostly SIT (System Integrated Testing phase) and UAT (User.

Jun 2009 - Dec 2010

Systems Administrator

Charlotte, NC, US

Contractor from Accenture Technology Solutions.Leadership and coaching of the Environments Management for Collections Near shore team.+Coordination of project releases & initiatives moving through 24x7 Testing & Production environments in our "Testing Center of Excellence" +Risk mitigation, incident handling and problem management.+Facilitate, triage &.

Jun 2009 - Dec 2010

Data Migration Consultant

Hyannis, MA, US

Responsible for the enterprise data conversion strategy of the business: proper planning and successful conversion execution, including development and preparation of the business intelligence plan for data migration and conversions; supports data mapping, data cleansing, data warehousing, and the identification of master data; prepares functional design.

2008 - 2009 ~1 yr

Sys Admin

US

Administration and support of remote systems (UNIX) for in international Booking System within a hospitality IT solutions using advanced shell-bash usage. Client and final user support and interaction at global level; development and implementation based on information analysis using ORACLE 10g, Application servers such as JBoss, Weblogic and Tuxedo.

2007 - 2008 ~1 yr

It Consultant

Mexico, D.F, MX

Worked for the Risks and Fraud Areas of the bank performing analysis, development and implementation of integral systems by a consultants firm. Participant in the development of platform systems using data mining, ETL, DTS With.NET, SQL Server. Crystal Reports. Developed our own ETL tool, then with the use of a proper DB and Stored Procedures we developed.

2006 - 2007 ~1 yr
Team & coworkers

Colleagues at Citi

Other employees you can reach at citibank.com. View company contacts for 10 employees →

3 education records

Juan Carlos L. education

Information Technology Project Management

Ecole Nationale Supérieure D'Informatique Et De Mathématiques Appliquées De Grenoble / Ensimag

Engineer'S Degree, Computer And Information Sciences And Support Services

Tecnológico De Monterrey

Certificate, Computer Engineering

Valley City State University
FAQ

Frequently asked questions about Juan Carlos L.

Quick answers generated from the profile data available on this page.

What company does Juan Carlos L. work for?

Juan Carlos L. works for Citi.

What is Juan Carlos L.'s role at Citi?

Juan Carlos L. is listed as Application Support Manager at Citi.

Where is Juan Carlos L. based?

Juan Carlos L. is based in Lewisville, Texas, United States while working with Citi.

What companies has Juan Carlos L. worked for?

Juan Carlos L. has worked for Citi, Indra, American Express, Accenture, and Bank Of America.

Who are Juan Carlos L.'s colleagues at Citi?

Juan Carlos L.'s colleagues at Citi include Ankur Singh, Alison Shanahan, Carolee Mckay, Parvinder Bhatia, and Nitika Verma.

How can I contact Juan Carlos L.?

You can use AeroLeads to view verified contact signals for Juan Carlos L. at Citi, including work email, phone, and LinkedIn data when available.

What schools did Juan Carlos L. attend?

Juan Carlos L. holds Information Technology Project Management from Ecole Nationale Supérieure D'Informatique Et De Mathématiques Appliquées De Grenoble / Ensimag.

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