10+ years of working experience with the Software Development Life-Cycle (SDLC), including project management, system analysis and quality assurance.My expertise includes Technical awareness of Production, Pre-Production & Testing environments, ability to operate within a complex systems environment and highly interdependent systems.I have been performing analysis and documentation of business processes, working with senior management and technical teams on proposing and agreeing suitable business improvements.Some of my strengths are the capability to create strong liaison to project stakeholders including senior management, internal teams and external consultants and contractors, Request of Proposals ensuring successful delivery on time. Ability to build and maintain effective relationships, including excellent communication, client-facing and presentation skills aligning to the established Statements of Work and established SLAs.