Juan C Novoa Email & Phone Number

United Kingdom

London, United Kingdom

Responsible for delivering the commercial results of the company through direct delivery or oversight of client projects, thought leadership, and leading a team of consultants with focus on the development of individuals, ensuring high standards of work and staying true to the company values.Worked with Boards, executives and HR leaders to achieve reward and wider People transformation in projects related to reward and recognition, Employee Value Proposition (EVP) and wider Employee Experience including:- Reward strategy design and implementation for WWF-UK, the Civil Aviation Authority (CAA), the British Library, the Money and Pensions Service, First Mile, the Office of Rail and Road, and the Health and Care Professions Council.- Pay structure design or reviews for the Greater London Authority, Allergy Therapeutics, Morgan Sindall Infrastructure, Visit Britain, The National Archives, British Transport Police, Tate, Young Lives vs Cancer, Museum of London, Ofcom, the Crown Commercial Service and Gambling Commission.- Reviews of executive remuneration for Funding London, WWF-UK and Southbank Centre.- Performance management and incentive design for Angel Trains and Smart DCC.- Equal pay audit, Ethnicity pay audit, Gender Pay Gap reporting or other reward analytics for M&S, YNAP, Sage Housing, and the Financial Ombudsman Service, - Grading and job evaluation for Associated British Ports and Pendragon.- EVP diagnostic and design for Eversholt Rail and Historic Royal Palaces.- Other assignments including facilitation of networking forums, delivery of training programmes, and oversight of annual and bespoke pay and benefits surveys.

Hemel Hempstead

- Responsible for leading the design and implementation of the reward strategy for the international operations of Britvic, overseeing as well recognition efforts and talent mobility across the group.- Developed and implemented a new reward structure for the international business unit including salary management, bonus and benefits plans; while also managing cyclical reward processes.- Launched a new approach for day-to-day recognition and streamlined group-wide programmes.- Created a global mobility framework to organise and expedite the movement of talent across borders.

Bogotá

- Apps.co is the Colombian government's main initiative to promote tech based startups. Within Apps.co, the Business Discovery programme aims to help create over 500 digital startups every year.- As leader of the Business Discovery programme I advised hundreds of entrepreneurs in areas such as idea and product validation, business modelling, and prototyping.- I also led the review and implementation of a new approach for the programme, launching in the second half of 2015.- During this time, I also participated as mentor, judge or speaker in Startup Weekends, FinTech, pitch sessions, and several entrepreneurship conferences.

Bogotá, Colombia

- Redesigned the information product portfolio of Hay Group Colombia and developed and implemented new commercial and operational processes that helped the business exceed its sales targets the following year.- The project involved working shoulder-to-shoulder with the local team to identify a transition to the new product portfolio without cannibalising sales or affecting current client relationships.- A training programme was implemented to fully build the capability of the local team, and detailed briefing sessions were conducted with other business units to present relevant aspects of the new product portfolio.

Bogotá, Colombia

- A valuable learning experience of what not to do when launching a startup, making pretty much every possible mistake an entrepreneur can make. From failing to do proper market validation early on, to focusing on getting investment instead of getting clients, or missing key signals that things were heading in the wrong direction.- What was a "brilliantly" conceived business model, that raised considerable interest in the market and helped us reach the final stages of several selection processes for acceleration programmes, ended up delivering disappointing sales figures. Lesson(s) learned.

London Area, United Kingdom

- Responsible for developing and managing a range of global products within the Productized Services area at Hay Group; with focus on driving commercial activity for and adoption of new products, as well as managing product marketing efforts.- Headed up the successful development and global launch of the TRS (Total Remuneration Statements) product, in collaboration with senior management, clients, and colleagues from other functions and countries.- Drove 8x growth in year-on-year worldwide sales of Reward Pinpoint, and managed the redesign of Reward Snapshot increasing product adoption in offices across the world.

Hertfordshire, United Kingdom

- Advised senior management at group level and in countries in Europe and Asia on topics related to pay structure design, executive remuneration, broad-based and ad-hoc incentive plans, balanced scorecard evaluation, salary benchmarking, and benefits policy design and implementation.- Project work included leading the design and rollout of Tesco’s new global reward framework; developing the pay structure for stores in China and Thailand; modelling and advising on cost implications of changes to the executive incentive scheme; and, preparing a number of papers for the international remuneration committee. - Partnered with local teams across the international network to build their capability, deliver projects and manage key processes of the annual reward cycle including pay reviews, and bonus and share option awards.

Londres, Reino Unido

- Responsible for managing a number of UK and European pay and benefits surveys, while also taking part in the delivery of broader Reward and HR Consulting assignments such as job evaluation reviews, engagement surveys, employee share plans, and facilitating client networking forums.- Increased revenue from the the European Property Sector Reward Survey five fold to £100,000, while consolidating a networking forum and developing consulting relationships with key companies in the sector.- As of Feb/09, responsibilities included the design and implementation of the core Reward Data Services product strategy in Europe, working with teams in more than 10 countries to deliver business objectives in line with corporate strategy and local priorities in each market. Participation targets were met and exceeded across the region while coping with the negative effects of the economic downtourn and a diffcult implementation of a new survey technology solution.- Other projects include playing a key role in the team responsible for testing and rolling out Hewitt’s new job evaluation methodology (JobLink), as well as developing the career framework underpinned by it.

Londres, Reino Unido

- Managing a team of Reward Analysts, responsible for leading the provision of reward market data and related consulting services to large and medium size Financial Services and Business Services organisations, increasing revenue in each sector by over 30% in the financial year ending in Sep/07. - Project work included local and international reward benchmarking, salary modelling, pay grade structuring, and bespoke survey design and production, involving extensive data analysis and interpretation.- Accredited in Hay Group Job Evaluation, Hay Group JobMapping, and Job Analysis.- In charge of running and delivering the “Excel for Reward Professionals” training course.

Madrid, Spain

- Reporting to the Entrepreneurship Area Director, fine-tuned the business plan of the new Venture Lab project (IE’s business incubator) and defined its services, organizational design, and funding strategy. - Prepared and delivered presentations to senior members of staff and Directors at Instituto de Empresa, as well as external stakeholders in order to collect input, obtain buy-in and approval to move forward with the project.

Bogotá, Colombia

- Started the company and increased revenue 300% within three years of start-up, achieving profitability from the second year of operations. - Coordinated online/offline marketing campaigns including pay per performance, email marketing, and advertising with niche publications.- Defined and implemented customer service policies, achieving satisfaction levels above 95% with a client base of more than 5,000 customers and 70% of transactions coming from abroad.- In collaboration with partners, staff and mentors; prepared and updated the business plan for the company.

Mba, Business Administration And Management, Entrepreneurship

-Electives in the areas of organizational behavior, service operations, business and new technologies, and corporate entrepreneurship..

Bachelor'S Degree, Industrial Engineering

- Elective courses in organizational development, operations, mathematical modeling and corporate finance. - While still in university.