Juan Crispi Email & Phone Number

Worldwide

Working remotely and locally on Computer Networks and all assets related to Information Technology for business and other customers:▪ Manage user tickets regarding hardware, software, and networking▪ Walk customers through installing applications and computer peripherals▪ Conduct remote troubleshooting where necessary▪ Manage end-user hardware estate ensuring assets are tracked and accounted for▪ Help create technical documentation and manuals▪ Ensure backups are completed successfully and tested regularly▪ Monitors security of the physical facilities, network, and computer/software▪ Trains staff in the operation of computers and network installations▪ Maintenance and upgrading of LANs and wide networks▪ Technical support of routers, switches, servers, and firewallsMy target is to make people's life easier, less stressful, and more comfortable. Thus, I also clean up the junk of their computers, taking care of the integrity of their files; fix any issues; provide them with a machine that stands out. That is the way I do it:▪ Performing infections removal▪ Troubleshooting systems▪ Speeding up system performance▪ Upgrading systems▪ Providing hardware repair

Worldwide

Working remotely, providing specialized services in Paid Traffic Management, Copywriting, and Creative Design:Paid Traffic Expert▪ Create and optimize paid traffic campaigns across multiple platforms, driving high-quality leads▪ Analyze campaign performance data to improve ROI and achieve client objectives▪ Manage budget allocation and bid strategies for optimal ad performance▪ Identify target audiences and craft tailored ads to maximize conversion ratesCopywriter▪ Write compelling, persuasive copy for digital ads, landing pages, and promotional materials▪ Develop content strategies aligned with client goals and brand messaging▪ Conduct market research to understand audience behavior and preferencesCreative Designer▪ Design visually appealing creatives, including ad banners, social media graphics, and promotional visuals▪ Ensure cohesive visual identity across all marketing materials▪ Collaborate with clients to understand their design needs and deliver custom solutionsI aim to combine technology, marketing expertise, and creativity to help businesses grow and thrive in the digital world.

Brazil

▪ Manage user tickets regarding system updates (new users, changing permissions, and so on)▪ Conduct remote troubleshooting where necessary▪ Manage end-user hardware estate ensuring assets are tracked and accounted for

Brazil

▪ Manage user tickets regarding hardware, software, and networking▪ Walk customers through installing applications and computer peripherals▪ Conduct remote troubleshooting where necessary▪ Manage end-user hardware estate ensuring assets are tracked and accounted for▪ Help create technical documentation and manuals▪ Maintenance and upgrading of computers (both Desktops and Laptops), always helping to choose the best equipment regarding cost-benefit

Brazil

▪ Manage user tickets regarding hardware, software, and networking▪ Walk customers through installing applications and computer peripherals▪ Conduct remote troubleshooting where necessary▪ Manage end-user hardware estate ensuring assets are tracked and accounted for▪ Help create technical documentation and manuals▪ Maintenance and upgrading of computers (both Desktops and Laptops), always helping to choose the best equipment regarding cost-benefit.

Brazil

▪ Manage user tickets regarding hardware, software, and networking▪ Walk customers through installing applications and computer peripherals▪ Conduct remote troubleshooting where necessary▪ Manage end-user hardware estate ensuring assets are tracked and accounted for▪ Help create technical documentation and manuals▪ Maintenance and upgrading of computers (both Desktops and Laptops), always helping to choose the best equipment regarding cost-benefit.

Goiânia Area, Brazil

I achieved great results in preparing laboratories for the upcoming year classes. Thus, I settled up all the machines with the required teaching programs. Besides, I fixed any computer issue, network fault, and replaced damaged hardware. These were the activities at the college as an intern:▪ System configuration - Tech support - Computer troubleshoot - Network troubleshoot - Upgrades - Data recovery - Improvement implementations

Toledo, Ohio

I used techniques for removing infections on machines, performed hardware analysis in order to make upgrades based on performance and I did benefit-cost analysis on replacing hardware. Activities during the internship:▪ Computer Repair and Service - Troubleshooting - Machine upgrade

Goiania, Goias, Brazil

Assisted the IT department in keeping the network, firewall, computers, printers, and further equipment all running smoothly, by solving any issues as fast as I could, with the due accuracy.▪ Implemented new structured networks of computers and maintained current ones▪ Monitored proxy server in the main enterprise system and other systems in place to support users▪ Maintained and repaired microcomputers and printers▪ Assessed hardware equipment in order to determine which equipment needed to be to update based on performance▪ Managed hardware inventory▪ Ordered new hardware

Curitiba, Parana, Brazil

Assisted all the company's departments, by taking care of information for customers, answering the phone, troubleshooting the IT equipment, making courseware material, as detailed below:▪ Provided course information to prospective students and parents via telephone▪ Handled and settled computer equipment (printers, computers): installed drivers, updated and installed operating systems▪ Made course handouts and notebooks for professors▪ Supported deployment of equipment for reading response cards for evidence, andelectronic turnstiles for registration of incoming students

Brasilia, Federal District, Brazil

Coordinated air cargo operations to make sure the goods were being unloaded and loaded safely on the airplanes. Besides keeping all the information about the freight service accurately registered on the company's system, tracking all the shipments and providing any further information required for the proper quality of service. Here is how I achieved all the tasks:▪ Supervised staff responsible for screening cargo and customer service▪ Made instructions and reports▪ Assessed goods and entered its data into the system for further details▪ Disclosed information collected in the corporate email▪ Lead motivational and procedural meetings

Brasilia, Federal District, Brazil

Coordinated air cargo operations to make sure the goods were being unloaded and loaded safely on the airplanes. Besides keeping all the information about the freight service accurately registered on the company's system, tracking all the shipments and providing any further information required for the proper quality of service. Here is how I achieved all the tasks:▪ Supervised staff responsible for screening cargo and customer service▪ Made instructions and reports▪ Assessed goods and entered its data into the system for further details▪ Disclosed information collected in the corporate email

Science Without Borders Brazilian Program As Complement Of Studies In Brazil, Computer Science

Activities and Societies: College of Charleston Outdoor Club, College of Charleston Climbing Club, CofC Volunteer Corps, CofC Center.

Computer Networking Degree, Computer Science, 3.7

Projects Deployed: ▪ An environment for network management by using several tools; like those for traffic monitoring, forbidden accesses.