Juan Carlo Robles Email & Phone Number

Madrid, Community Of Madrid, Spain

- Supervising the billing area, which handles the calculation and invoicing of our clients' contract settlements, as well as the billing of our services.- Assessing new contracts and approving new negotiations. - Handling billing for B2B clients for corporate events and marketing campaigns and fees.- Managing the accounts receivable team, ensuring efficient handling of collections and payment reconciliation.- Overseeing the billing, sales, and database management to generate reports. Supervising month-end closing routines and preparing data for presentation to the accounting department.- Defining new processes and implementing best practices and approaches for the entire team. Driving innovation and automation in their daily routines.- Leading the whole billing and receivables team, providing guidance, coaching, and support to ensure their professional development and success within the organization.

São Paulo, Brazil

- Overseeing the design and implementation of data collection projects for new customers- Setting up systems for the collection, monitoring, and management of data- Training and providing feedback to field teams- Managing third-party vendors for data collection- Serving as the point of contact for data acquisition inquiries from stakeholders- Monitoring the progress, quality, and completion of data collection projects- Setting up systems for the storage and analysis of data- Collaborating with cross-functional teams to optimize data collection processes and improve efficiency

São Paulo, Brazil

- Ensuring the accurate and timely invoicing of customers- Conducting root cause analysis on unbilled and wrong invoices- Reconciling payments received and tracking outstanding credit- Implementing strategies to improve the collection of outstanding credit and enhance payment behavior- Developing and implementing collection procedures and policies- Serving as the customer interface for billing and accounts receivable requests- Preparing monthly reports on payment collections, bad debt, revenue, and other relevant metrics- Providing support and recommendations to the sales team on billing, collection, and payment policies and procedures- Approving customer contracts, incentives, and orders- Collaborating with IT to improve systems and processes related to billing and accounts receivable- Managing and resolving invoice discrepancies to ensure timely and accurate receipt of paymentTeam managing and coaching- Managing and coaching teams, as well as coaching cross-functional teams on all related processes

- Cycle of accounts past due balances, including: research, analysis, and calling customers to perform collection activities and forecast.- Reconciling AR accounts (South LAA tax and VAT; Rebates; Write-offs, Disputes and sales adjustments)- Managing and resolving invoice discrepancies to ensure timely and accurate receivables.- Managing internal and external accounts receivable inquiries.- Maintain Customer Relationship by responding timely and accurately to both internal and external questions and requests for information.- Synergy with Commercial area for better addressing customer issues and inquiries.- Collaborating with Cash Application team for automatization of reconciling receivables.- Weekly monitoring and reporting of past due receivables.- Credit position analysis for new orders release.

São Paulo E Região, Brasil

- BPO oversight for T&E, Corporate Cards, and Accounts Payable first level of support- Guest Auditor for Internal Audits- Regional Processes Management- Trainer and Team Coach- Corporate Compliance and Fraud auditing- Employee's Accounts Payable and Receivables- Bank Reconciliation and other passive accounts- Month end routines and ERP SAP accounting- Interface with banks and other suppliers- Corporate Credit Card program manager for Latam- Global Focal Point for SAP Concur Travel, Expense and Cognos- Diversity and Minorities Workshops and Trainings Facilitator

Taipei City, Taiwan

- Business Expansion in Latam- Sales and New customer Prospection- International Shipping and OEM production projects management

São Paulo E Região, Brasil

- Market investigation for new players- Support on developing International business plan for customers- Economic, labour and production evaluation on new markets

São Paulo, Brazil

- Month end reports related project expenditure- Process Management- Hardware inventory management- On-site sales- Customer support

São Paulo, Brazil

- Invoicing, Cash application and Accounts Receivable- Accounts Payable- WHT calculation on sales- Customer contracts management

São Paulo, Brazil

- Facilities services management- Accounts payable for facilities services- Month end reports

Master Of Business Administration - Mba, Auditing, Accounting And Controlling

International Relations And Affairs Bachelor, International Relations And Affairs