Juan Carlos Rojas is an expert in consumer analytics. Experience in the complexities of multi-country and multi-language markets. Deep understanding of consumer behavior, he knows manage and read the data to drive insight to delivery good strategies. Analytical skills, cultural awareness, and market expertise makes him an invaluable asset in the company business.
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Customer Service Representative Usa And LatamAfex Fire Suppression Systems Jul 2024 - PresentRaleigh, North Carolina, Us -
Parts Customer ServiceTransource, Inc. May 2021 - Jul 2024Colfax, Nc, UsTranSource Truck & Trailer stocks the largest inventory of new and used Mack, Volvo, Hino and Isuzu Trucks in NC. Parts, services, and rentals are available.Attending customer Take care of their needs , looking for the best option for them -
Field RepresentativeRti International Jun 2020 - May 2021Research Triangle Park, Nc, UsRTI is an independent nonprofit research institute dedicated to improving the human conditionA good opportunity to contribute with topics that contribute to the community and where my experience in research would be a contribution.I worked on the national survey of the use and non-use of alcohol and drugs. -
Account DirectorGruposigma Apr 2015 - Jul 2020We founded Grupo Sigma with the objective of offering a more comprehensive and strategic service to clients beyond carrying out market studies that more than 20 years of experience would give added value to the work and that could also offer organizational consulting services.Coordinated the development of international studies for global clients, then supervised research studies to ensure adherence to protocols and methodological ethics for HINO Motors.achieve sales goals (US $260.000 per year)Supervise the good development of the studies and the reaction of good reports and conclusions.Manage a team of 5 people.Development of an online application so that the client could monitor the weekly results of the satisfaction surveyKey customers Sky Airlines, UC Christus, Entel, and Unilever.
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Account DirectorIpsos Sep 2012 - Mar 2015Paris, FrIpsos Group S.A. is a multinational market research and consulting firm.Refined strategies with clients from analysis of data to improve consumer experiences and devise new techniques to connect with consumers.Provided clients with expert advice on actions to take and successfully meet or exceed client expectations throughout the project lifecycle. Managed and supervised the right development of international projects and methodologies of qualitative studies for foreign customers (Sherwin Williams, Blackberry, Hyundai, Sony, Lenovo).billing increase 23% annually. (US $ 235.000 per year). -
Brand ManagerWalmart Chile Aug 2010 - Aug 2012Huechuraba, Región Metropolitana De Santiago, ClWalmart is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States.Define marketing strategies for the promotion and communication of 3 categories insurance, benefit program, and Servifacil (Servifácil is the bill payment and service collection service of Walmart Chile).Relaunched the benefits program "Mi Club". fulfilling the goal of incorporating 300,000 new members into the program.Negotiated with suppliers, vendors, and advertising agencies to facilitate favorable terms and ensure smooth operations.Management and control of a budget of $ US $520.000. -
Partner - Account SpecialistPartners And Friends Chile Mar 2000 - Nov 2009Local research company focuses on qualitative and quantitative studies of the leading companies in Chile. Supervised the good execution and development of studies qualitative and quantitative for clients and their teams, then discussed insights to refine strategies based on data.Develop special studies like Adults (people over 65 years old) exceeding sales goals by 42% and capturing new customers.Carried insights to clients and discussed implications in conjunction with current strategies and campaigns.Compliance with sales goals and an annual increase of 14% (US $ 286.000 per year)Manage a team of 6 people.
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Strategic PlannerDdb Mar 1995 - Nov 1999New York, Ny, UsARS DDB is one of the biggest advertising agencies in Venezuela managing the top companies in different companies like Toyota, Procter & Gamble, BBVA, and AB InBev (Regional).Refined strategies with clients from the analysis of data to improve consumer experiences and devise new techniques to connect with consumers.Analyzed data from research studies to gain insight into consumer preferences, and market trends, and then designed advertising and communications campaigns.Led the development of the creative briefEnsure consumer insight throughout the creative process
Juan C. Rojas Education Details
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Universidad Adolfo IbáñezMarketing Research - Consumer Inteligence -
Universidad De Las Nuevas ProfesionesAdvertising And Marketing
Frequently Asked Questions about Juan C. Rojas
What company does Juan C. Rojas work for?
Juan C. Rojas works for Afex Fire Suppression Systems
What is Juan C. Rojas's role at the current company?
Juan C. Rojas's current role is Market Research / Strategy.
What schools did Juan C. Rojas attend?
Juan C. Rojas attended Universidad Adolfo Ibáñez, Universidad De Las Nuevas Profesiones.
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