Juan Cruz Llarin Email & Phone Number

Balearic Islands, Spain

Palma, Balearic Islands, Spain

• Overseeing the daily activities to ensure effectiveness across administrative areas.• Managing billing, collections, payments and cash flow to fulfil financial obligations.• Coordinating the staff recruitment, training and assessment processes.• Implementing administrative procedures to enhance operational performance.• Planning and controlling the budget.• Managing relations with customers, suppliers and other public and private organizations.• Preparing and presenting reports on administrative performance.• Providing direct support to the CEO in managing legal, accounting, tax and other affairs.

Amsterdam, North Holland, Netherlands

• Developed solar power plants and advised companies on their decarbonization strategies.• Launched Eternum's branch in Colombia.• Outlined the project's scope, goals and deliverables in collaboration with stakeholders.• Created project plans including deadlines, required resources, budget and milestones.• Monitored projects progress, ensuring they stayed on schedule and within budget.• Supervised the team performance, providing constant guidance and support.• Identified potential risks, developing strategies to mitigate them.• Prepared and presented management reports to keep stakeholders informed.• Performed post-implementation reviews for ongoing improvement.• Processed electrical permits, environmental licenses and other administrative authorizations.• Managed suppliers’ relations, including selection, contracts negotiation and payments. • Developed and managed the budget.• Managed the submission of documents for international renewable energy biddings.

Amsterdam, North Holland, Netherlands

• Supervised team members, providing training, support and performance assessments.• Oversaw the daily operations, including reservations management and room assignments.• Handled inquiries, issues and complaints to ensure exceptional guests’ experiences.• Analyzed guest feedback and reviews to identify areas for improvement.• Scheduled and assigned daily work based on arrivals, departures, groups, events and VIPs.• Coordinated with other departments to ensure compliance with all standards and procedures.• Monitored the accuracy of billing, payments and guests' accounts.• Assisted in revenue management by monitoring room rates and occupancy.• Collaborated with the Front Office Manager to develop SOPs.

Buenos Aires, Argentina

• Led the development of solar power plants and advised companies on their strategies to reduce their carbon footprint.• Processed electrical permits, environmental licenses and other administrative authorizations.• Monitored projects progress, ensuring they stayed on schedule and within budget.• Identified potential risks, developing mitigation strategies and applying contingency plans.• Managed the submission of documents for international renewable energy biddings, ensuring compliance with terms and conditions.• Handled suppliers’ relations, including selection, contracts negotiation and payments.• Developed and managed the budget of the company.

Buenos Aires, Argentina

• Coordinated the company's new projects portfolio, including the opening of a 150-room hotel which managed to start operations 14 days earlier than planned.• Managed stakeholders’ relations to define goals, scope, timelines and resources required.• Organized follow-up meetings to track and ensure milestones, deliverables and budget.• Monitored the team performance, providing constant guidance and support.• Analyzed risks and variances in order to define the necessary corrective measures.• Prepared and presented management reports.• Performed post-implementation checks for ongoing improvement.

Buenos Aires, Argentina

• Lead an organizational change process that improved hotels profitability by 30%.• Coordinated the staff recruitment, training, development and assessment processes.• Managed employees’ contracts, maintained records and processed payroll.• Handled complaints, grievances, suggestions and labor disputes.• Implemented employees well-being and satisfaction programs.• Redefined HR policies to ensure compliance with all labor laws and regulations.• Negotiated with trade unions, tax agencies, pension providers and debt collectors.• Analyzed metrics and prepared management reports.

Buenos Aires, Argentina

• Coordinated the staff recruitment, selection, development and assessment processes.• Managed employees’ contracts, maintained records and processed payroll.• Handled complaints, grievances, suggestions and labor disputes.• Developed staff retention and new talent attraction strategies.• Redefined HR policies to ensure compliance with statutory regulations.• Negotiated with trade unions, tax agencies, pension providers and debt collectors.• Implemented a health and safety plan through which workplace accidents were reduced.

Junín

• Executed and supervised the Front Office activities to ensure high-quality guest service.• Managed guest relations by addressing inquiries and resolving complaints.• Oversaw administrative tasks, including staffing and report generation.• Collaborated with other departments to ensure seamless operations and guest satisfaction.• Implemented policies and procedures to enhance operational efficiency.• Coordinated meetings, conferences and special events.

Diplomatura En Metodologías Y Marcos De Trabajo Ágiles

Project Management Professional Certification

Master´S Degree In Renewable Energies

Bachelor´S Degree In Hotel Management, 9.56 Pts.