- Excellent attention to detail and a strong focus on customer service, with problem-solving skills and exceptional service delivery, with a strong focus on customer needs.- I have more than 2,300 deliveries and a 99% satisfaction rate.

- I worked on the creation of the content calendar and on the content to increase followers and engagement by more than 70% across all platforms.- Regularly engaged with the community on social networks to increase awareness of new services, close sales and answer multiple questions through direct messages and emails.- Managed a monthly budget of $3k for ad campaigns across all social networks which generated worth of business of almost $10k per month.

- I worked closely with the general manager, managed her calendar of activities and was able to reduce downtime between meetings by 10%.- I reduced by 50% the time to carry out inventories at the end of the month with the development of an excel template.- Write and send responses on behalf of the general manager to frequent requests received.- Checking expense accounts and reporting.