Juan David Rodriguez Lamus is the Director of Business Analytics at Liberty Latin America, where he has focused on using advanced analytics to understand and enhance technical, commercial, and care support experiences in telecommunications for the past four years. Before joining Liberty Latin America, he led operations in Central America and the Caribbean for Nokia Networks as CT Head. Throughout his career, he has implemented novel technologies, including AI and machine learning, and has a deep understanding of operations and products in telecom networks. He is currently pursuing a Master's degree in Analytics from Georgia Tech, holds an MBA from IE Business School, and has an engineering degree from Universidad de los Andes. His expertise includes analytics and AI applied to fixed and mobile network technology.