SUMMARYRecognized as a Realtor who gets the job done either as a Listing or Buyer's agent, I understand the process of selling and buying your next home. Bring all the skills an experienced process engineer and Risk program manager to my Real Estate Business. Certified with lean six sigma black belt management systems, software testing, business process improvement and compliance by working with all functions and levels impacting customer satisfaction, quality improvement, cost reduction and achieving organizational objective. Specialized skills in planning, coordinating, and deploying projects for improving businesses, process simplification, lean methodology; implementing kaizen type of methodology. Certified medical interpreter, Realtor who is Trilingual: English, Spanish, Portuguese.Specialties: CORE COMPETENCIESLean Six Sigma: DMAIC, Kaizen, Value Stream Mapping, SIPOC, VOC, Kano Model, SPC, Process Capability, Pareto, DOE, 5 whys, 5S, ANOVA, TPM, Poka –Yoke, FMEA, PDCA, Takt time, Kanban pull.Compliance: Corporate Business Compliance, Internal Auditing, Risk Management.Quality: ISO 9001, Off the Shelf Software/QA Testing.Project Management: Project Management Leadership.