Juan D Guzman-Noguera Email & Phone Number

Baton Rouge, Louisiana, United States

Baton Rouge Metropolitan Area

Baton Rouge, Louisiana

Baton Rouge, Louisiana

Implemented processes to maintain 6M lbs of stock accuracy, improving from 90% to 98% accuracy.Facilitated quality assurance, auditing each load to ensure customer satisfaction. Maintained barcode system for a more efficient load processing. Maintained 5S practices and efficiency.Analyzed and reconciled data for the creation of monthly key performance indicators.Utilized a Just in Time system for ordering supplies for 3 different customers ensuring production continued smoothly, avoiding excess stock. Handled 41 Docks and an average of 50 trucks loaded per day.

Baton Rouge, Louisiana Area

Baton Rouge, Louisiana Area

Worked at the Louisiana State University School of Animal Science where I became familiar with HACCP principles, as well as with industry processes for food production, and farm maintenance.

Guatemala

As part of a summer internship I managed claims reducing rejected product costs by 70% from the original customer’s claim.Negotiated with clients to further product sales, and create new designs that would fulfill client’s needsManaged complaints filed by 17 VIP Clients ranging from quality control issues to new product inquiries Created new processes and protocols in line with ISO 9001 specifications to better track client complaints

Guatemala City, Guatemala

As a summer intern I assessed current processes for credit card account creation, and fraud minimization.Evaluated current security measures for fraud control. Assisted management with observations and recommended improvements to their process, that were taken into account and progressively implemented after my departure.

Guatemala City, Guatemala

Negotiated numerous product sales to restaurants and chefs.Generated interpersonal and customer service skills.Managed employees, delegating activities and distributing them between stores.

Bachelor Of Science - Bs, Industrial Engineering

Activities and Societies: Rotaract, CAN LSU

Graduate Certificate, Healthcare Systems Engineering, 4.0

Master'S In Business Excellence, Business

A collaboration between Katoen Natie and University of Houston with different courses provided to increase managerial and interpersonal.

High School Diploma

Activities and Societies: Interact Guatemala Sur, Tennis