Juan Velasquez, Mba Email & Phone Number

Seattle, Wa, Us

Redmond, Wa

* Lead program/project management efforts to ensure a good execution of hardware-related initiatives.* Manage the allocation and distribution of consoles, sensors, controllers, and miscellaneous hardware to internal, 1P, and 3P teams.* Oversee asset management and security processes to ensure the safety and integrity of hardware components.* Ensure compliance with trade compliance requirements and processes.* Develop and maintain Asset Management tools and user documentation.* Implement and monitor quality assurance/control processes to ensure hardware meets required standards.* Coordinate forward and reverse logistics processes and manage relationships with internal/external vendors.* Oversee Microsoft forward and reverse distribution processes to ensure timely and accurate delivery of hardware.* Organize asset inventory and storage space to optimize security, efficiency and accessibility.* Manage logistics projects supporting internal engineering teams and beta/takehome programs.* Developed process to divert over $1 million in Xbox hardware to testing teams that would have previously been sent out for secure destruciton.

Seattle

* Lead program/project management efforts to ensure a good execution of hardware-related initiatives.* Manage the allocation and distribution of consoles, sensors, controllers, and miscellaneous hardware to internal, 1P, and 3P teams.* Oversee asset management and security processes to ensure the safety and integrity of hardware components.* Ensure compliance with trade compliance requirements and processes.* Develop and maintain Asset Management tools and user documentation.* Implement and monitor quality assurance/control processes to ensure hardware meets required standards.* Coordinate forward and reverse logistics processes and manage relationships with internal/external vendors.* Oversee Microsoft forward and reverse distribution processes to ensure timely and accurate delivery of hardware.* Organize asset inventory and storage space to optimize security, efficiency and accessibility.* Manage logistics projects supporting internal engineering teams and beta/takehome programs.

Greater Seattle Area

• Coordination and execution of Specialty Supply Chain programs for Microsoft’s customers globally. • Develop process documentation and provide reporting and metrics.• Ensure all vendor processes related to invoicing and onboarding are documented and kept up to date.

Greater Seattle Area

• Manage Best Buy Rapid Exchange program (inventory management, weekly/monthly reporting, manage third party DTV in US and Mexico)• Manage Global Extended Service Plan Launch (track KPI for regulatory launch, • Return & Repair invoice support for APOC

Greater Seattle Area

• Manage New Store Openings across United States, Canada and Puerto Rico; ensuring all NSO launch duties have been accomplished on time by service vendors• Ensure all new vendor hires have the appropriate Microsoft enterprise, VPN, CRM and MS Stores systems access• Provide KPI reporting and management dashboards for Back of House (BOH), Onsite, Depot, and other Services metrics• Manage the vendor invoice receipt and reconciliation process for Technician labor, onsite labor, parts, training.• Provide reporting around spend to actuals• Ensure all vendor processes related to invoicing and NSO onboarding are documented and kept up to date

Seattle, Wa

• Provide account management for several internal customers (Consumer Exchange (Xbox & Zune warranty program), Microsoft (employee) Company Store, MSMarket (internal procurement site) and One Time Marketing Samples). • Provide resolution for all supported issues, and metrics• Drive simplicity and standardization of processes to ensure Vendor Partners can execute within the agreed T&C’s.• Develop and create regular communication, and reporting to consolidate the interface between Microsoft Operations and our Retailer and Internal Partners.• Develop process and process execution with Vendor team and support and define process improvement within internal team.• Build building mutually beneficial partnerships and networks with Vendor Partners, Retailers, Internal Customers, Sales, Marketing and other functional teams.

· Provides sourcing services (RFP, RFI, RFQ) to clients in the US, Canada and Latin America for multiple product categories (primarily marketing, digital marketing, content, market research, and print production services) but also across other categories as needed.· Support teammates on various sourcing activities (e.g., RFx development, NDA management, spend data analysis, and proposal summarization). · Provide education and training on Ariba e-sourcing tools and procurement best practices to teammates as well as internal and external stakeholders.· Help manage roll-out of team's services to new internal clients in Latin America and Canada, creating processes and procedures tailored to each regions' specific needs. · Manage multiple marketing related strategic sourcing initiatives for Canada Procurement Team for public relations, marketing and events management with the end result being savings of over 20%.· Ensure sourcing services provided comply with corporate guidelines in the areas of NDA, intellectual property, competitive intelligence and procurement policy.

· Execute sourcing projects with internal customers across multiple categories, focused primarily on professional services, printed materials (business cards, FDIC mandated customer notices, envelopes, marketing materials) and multifunctional devices (printer/fax/scanner).· Analyze data; identify opportunities and assist with new business development to internal customers to drive cost savings through sourcing projects.· Prepare and execute purchase orders using standard process and procedures - accountable for appropriate SOW creation, PO approvals, tracking, confirming and verifying the receipt of goods and services.· Provide spend analysis to identify opportunities for additional savings and present analysis and recommendations to management team. · Communicate and adhere to the purchasing, contracts and business unit requirements and corporate business requirements.· Ensure that contractual obligations are maintained that relate to the authorized product, pricing and services, delivery, SLA (Service Level Agreement) compliance per the Corporate, Contract and/or SOW (Statement of Work) requirements.· Review several hundred existing master vendor agreements (MSA, MCA, and MICA) and determine obligations if any once JP Morgan Chase acquired Washington Mutual.

• Continuously worked on improving margins, including negotiating a 50% increase in discount from largest supplier, leading to 15% increase in margin for that brand. • Managed relationships with over 40 consumer electronics vendors, including negotiating all opportunity buys, sales programs, and advertising promotions.• Targeted and acquired exclusive consumer electronics brands such as Panasonic, Sony, Rockford Fosgate, Kenwood and Clarion.• Monitored and reported to Purchasing Manager sales and inventory performance metrics for each brand and product category.• Acted as the point of contact for consumer electronics brands for retail department.

• Developed business case and presented it to senior management for the rebranding and relaunching of the SoundDomain.com mobile electronics community. • Provided show coverage (photography and editorial) for key industry trade shows (Hot Import Nights, Consumer Electronics Show, SEMA).• Developed compelling automotive and consumer electronics related online content. • Blogged about mobile electronics and automotive related topics such as new product releases, new technology and automotive related shows (trade and consumer).• Moderated and Administered SoundDomain.com's automotive discussion forum/community. • Developed social media related contests to drive consumers to the online retail store in partnership with existing consumer and industry contacts.• Reviewed mobile electronics product and posted reviews and videos to Cardomain's blog, Endgadget and YouTube. • Evangelized to existing supplier base the benefits of using social media to reach their target market. • Was interviewed about mobile electronics product and community related topics on Into Tomorrow with Dave Graveline; a nationally syndicated radio show dealing with consumer electronics and technology.

• Developed and performed surveys to determine customer’s and non-customer’s preference for media and advertising effectiveness as they expanded into the Orange county market.• Compiled and analyzed demographic and psychographic information of the Orange county and San Diego county markets. • Interviewed customers, non-customers and expert witnesses in and around their San Diego county and Orange county stores. Interviewed corporate marketing personnel. • Developed recommendations and presented them to Pat & Oscar’s management team on how to fine tune their marketing message to fit the needs of the Orange county market.

• Assist customers in selecting mobile electronics equipment for installation, working closely with the sales manager and installation manager to determine best application for clients’ needs.• Provide customer care in person and on the phone in English and Spanish.• Manage inventory, dispose of surplus inventory online.• Responsible for warranty and non-warranty returns, shipping and receiving.• Develop content for La Jolla Audio’s own website as well as providing content for third party sites.

Mba, Management

Ba, Latin American Studies

Fields of Study included Latin American History, Mexican American Studies and Economics.