Responsible of AM group supporting Vodafone’s Canal Online platform [2015] - Team management (5-10 people, local y nearshore). - Direct communication with client, follow-up meetings and Quality of Service reports. - Controlling and monitoring of Service Level Agreements (SLA). - Incidents Management tools: Remedy, Jira. - Interventions Management and related documentation. - Reduction of the number of active incidents from 150 to 15 in five months. - Improved work… Show more Responsible of AM group supporting Vodafone’s Canal Online platform [2015] - Team management (5-10 people, local y nearshore). - Direct communication with client, follow-up meetings and Quality of Service reports. - Controlling and monitoring of Service Level Agreements (SLA). - Incidents Management tools: Remedy, Jira. - Interventions Management and related documentation. - Reduction of the number of active incidents from 150 to 15 in five months. - Improved work environment and team’s relationship with the client.Responsible of the configuration management team supporting Jazztel’s CRM development team [2014-2015] - Managing a team of 2 people. - Use of continuous integration tools (Jenkins) and configuration management tools (Clarify, SVN, GIT). - Application servers (Weblogic) and databases(Oracle) administration.Responsible of third level support teams for ORANGE’s (SVA's [2004-2014], Web portals [2011-2014], primary key infrastructure -PKI- [2004-2012]) and JAZZTEL’s (IPTV platform [2006-2010]) services. - Team management (2-5 people). - Project planning and elaboration of commercial offers and budgets. - Elaboration de Viability Studies for new Web portals. - Direct communication with client. - Administration of LAMP environments (Apache+MySQL+PHP), application servers (SunONE7, Glassfish, Weblogic, JBoss, JOnAS, Tomcat, IIS, Oracle IAS), databases Oracle (9i, 10g) and ORCA IPTV middleware platform. - Third level support for Java services developed by Indra within this project. - Incidents and Interventions management tools: Remedy, Oceane, Swan. - Fulfillment of SLAs without penalty.Responsible and coordinator of a systems team, supporting the development team for several clients (ORANGE, JAZZTEL, VODAFONE) [2004-2015] - Design, implantation and administration of databases (Oracle, MySQL), application servers (SunONE7, Tomcat, JBoss, Weblogic, Glassfish), DHCP, FTP, Instant messenger (Jabber), SVN repositories and CMS (Alfresco). Show less

- Coordination and management of working teams to planning and structuring communication networks for conducting videoconferencing events. - Designer and developer of Java services in videoconference environments. - Participation in research projects, both European and national, focusing on QoS in mobile networks and IPv6: LONG, Euro6IX, MIND, SABA, SAM, 6YA.

Data streams adapters developer in CLINT language (C variant, suitable for handling data flows).

Computer teacher to senior groups, focussing on Internet and Microsoft’s office suite.