Juan Francisco Mansilla Grippa Email & Phone Number

I have extensive experience in creating a customer experience management for top Consulting companies, combined with a consulting / commercial background.I´m a team-player, understanding customer needs and translating them into solutions regarding to customer relationship. Thorough critical consumer behavior understanding, I build strategies and execute services in relation with customers and partners.I am passionate about researching and educating - developing - people´s talent and enhancing their skills. I´ve become a mentor at Deloitte, a company that gives employees the opportunity to grow, research and develop their careers.Specialties: During the last years I´ve also specialized in developing a personal framework for customer relationship management, pursuing a keen development on brand equity and brand identity model. Also training and researching about Peruvian consumer behavior in luxury goods, understanding customer journey, insights identifications and marketing strategies.

Listed skills include Business Strategy, Management, Team Leadership, Strategic Planning, and 21 others.

• 

  Commercial Director

  Cables Eléctricos Brande

  Peru