Juan G. Rodríguez Email & Phone Number

Chicago, Illinois, United States

Communications and Marketing Leadership:Directs the Healthy Brain Initiative's communications and marketing in collaboration with the Marcoms team, enhancing strategic outreach and brand awareness to increase updates of program initiatives by public health departments across the United States.Webinar and Event Coordination:Coordinates and enhances diverse.

Chicago, Illinois

• Provide support and expertise in dementia in order to help create a world without Alzheimer’s and Dementia.
• Part of Spanish, chat, registration, and Spanish pointer study teams.
• Meeting or exceeding all agent metrics of customer service, schedule adherence, and call quality.
• Assisted with onboarding and training.
• Facilitated and scheduled Spanish peer group meetings.
• Resolved caller issues quickly and thoroughly.

Chicago, IL, United States

Provide dementia education and training to new employees and advice current coordinator on best practices.

Greater Chicago Area

• In charge of implementing programming standards for Clare Bridge programming.
• Developed monthly Life Engagement Calendars to meet and exceed programming standards.
• Developed rapport with team and Assisted in coaching team to provide excellent resident experiences.
• Lead all group activities for Clare Bridge Residents.
• Completed all required documentation to provide meaningful programming.
• Lead Resident Council and advocated for Clare Bridge residents.

Greater Milwaukee Area

• Assisted in the oversight of a 120 bed assisted living & independentliving community and 40 bed memory care unit.
• Managed, mentored, and scheduled team of 40 caregivers, med techs,and activities aids efficiently to ensure proper staffing ratios andcomply with community budget.
• Spearheaded company wide implementation and management ofelectronic call lights, health records, health monitoring apps andelectronic activity programming. Achieved by designing and creatingbest practices for training.
• Responsible for ensuring entire community remained deficiency free forstate surveys by developing, improving and implementing policies tooptimize costs, care and satisfaction of both employees and residents.
• Developed and innovated community workflow to ensure andmaximize resident independence and comfort while reducing averagedaily costs by using and managing Eldermark EHR system.
• Managed departmental budgets to maintain community profitability.

Milwaukee, Wisconsin

Milwaukee, Wisconsin

• Developed diverse activity calendars and newsletters to cater to community interest while meeting regulatory and company standards.
• Performed yearly resident evaluations to determine cognitive level and updated their resident profile.
• Ordered, organized, and maintain department supplies while reducing department budgetary variance, invoice processing using.
• Actively communicated with resident families to increase family participation and satisfaction.
• Mentored and trained staff members to participate in life enrichment activities to increases staff engagement.
• Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.

Jacksonville, Florida

• Assist Activities Coordinator in developing monthly activities calendar in order to meet all Sunrise programing standards.
• Design programing by evaluating resident’s interest, needs, and abilities.
• Create and implement individualized life enrichment plans and update resident profiles
• Encourage resident to participate in life enriching activities that best meet all of their social, spiritual and physical needs
• Lead personalized small group or one-on-one activities
• Encourage family participation in activities by informing family members of residents progress

I have provided over two years of respite care to an individuals with intellectual and developmental disabilities in a professional setting as a state-certified respite care provider. Combined with my volunteer experience I have over three years of service to people with disabilities. Being a respite care companion invigorates me and helps give me meaning.

• Develop weekly outing activities for client
• Assist client with shopping and groceries
• Assist client to stay within his daily budget
• Help client have greater independence
• Monitor client safety; remind to use assistive devices
• Empower client to run personal errands

Jacksonville, Florida Area

• Completed hours required for state licensure as NHA
• Participation in marketing activities
• Rotation with maintenance and Safety Director.
• Participation in facility fire drill.
• Attend resident interdisciplinary care plan meetings
• Assisted in the review, creation and implementation of facility policies

Jacksonville, Florida Area

• Assist students in learning and obtaining public benefits
• Create Student financial literacy curriculum
• Create measures and assessments to determine student outcomes
• Research and obtained free community resources for student enrichment
• Schedule students for weekly appointments
• Create experiential learning opportunities

Master Of Science - Ms, Human Computer Interaction

Bachelor'S Degree, Health Services Administration With A Concentration In Aging Services

Activities and Societies: Founding president of Building Economic Success Together (B.E.S.T Alliance) - First club of its kind in the.

Bachelor Of Arts (Ba), Spanish Language And Literature

Activities and Societies: Member Of The Student Leadership Advisory Board for the Coggin College of Business

Associate'S Degree, General Studies, 3.5