Juan G. Rodríguez Email & Phone Number

Chicago, Illinois, United States

Communications and Marketing Leadership:Directs the Healthy Brain Initiative's communications and marketing in collaboration with the Marcoms team, enhancing strategic outreach and brand awareness to increase updates of program initiatives by public health departments across the United States.Webinar and Event Coordination:Coordinates and enhances diverse webinars, including co-facilitation roles within the Latino Impact Group, hosted webinars engaging over 900 participants per event.Editorial Management:Manages the editorial direction of the Public Health E-News, cultivating a monthly audience of over 6,500 professionals through targeted content development and editing.Subscriber Engagement:Drives subscriber engagement by applying UX best practices, demonstrating adeptness in communication strategies and digital user experience.Research and Analysis:Conducts detailed research into dementia and caregiving, with a focus on underserved populations, to support informed strategic decisions. Monitors Metrics to demonstrate project implementation.Financial and Contract Oversight:Assists in managing an $11 million budget for a federally funded program, ensuring adherence to fiscal policies and compliance requirements.Conference Planning and Execution:Leads the planning and logistical arrangements for national public health conferences, ensuring alignment with organizational standards.In-Person Workshop Coordination:Assist all aspects of in-person workshop organization, from collateral design to executing detailed travel logistics.Event and Logistics Leadership:Has assisted in the logistical planning and implementation for leadership committee meetings, arranging all aspects of travel, accommodations, and dining for external public health leaders, and managing detailed reimbursements.

Chicago, Illinois

Provide support and expertise in dementia in order to help create a world without Alzheimer’s and Dementia.• Part of Spanish, chat, registration, and Spanish pointer study teams.• Meeting or exceeding all agent metrics of customer service, schedule adherence, and call quality.• Assisted with onboarding and training. • Facilitated and scheduled Spanish peer group meetings.• Resolved caller issues quickly and thoroughly.• Served customers in a friendly, efficient manner following outlined steps of service• Achieved high satisfaction rating through proactive one-call resolutions of customer issues• Consistently maintained 91% customer service satisfaction

Chicago, Il, United States

Provide dementia education and training to new employees and advice current coordinator on best practices.

Greater Chicago Area

• In charge of implementing programming standards for Clare Bridge programming.• Developed monthly Life Engagement Calendars to meet and exceed programming standards.• Developed rapport with team and Assisted in coaching team to provide excellent resident experiences.• Lead all group activities for Clare Bridge Residents.• Completed all required documentation to provide meaningful programming.• Lead Resident Council and advocated for Clare Bridge residents.• Communicated with residents' families to increase resident family satisfaction with programming.• Trained and mentored new team member dementia training and community standards.• Managed team of 20 employees, overseeing hiring, training, and professional growth of employees

Greater Milwaukee Area

•Assisted in the oversight of a 120 bed assisted living & independentliving community and 40 bed memory care unit.• Managed, mentored, and scheduled team of 40 caregivers, med techs,and activities aids efficiently to ensure proper staffing ratios andcomply with community budget.• Spearheaded company wide implementation and management ofelectronic call lights, health records, health monitoring apps andelectronic activity programming. Achieved by designing and creatingbest practices for training and implementation.• Responsible for ensuring entire community remained deficiency free forstate surveys by developing, improving and implementing policies tooptimize costs, care and satisfaction of both employees and residents.• Developed and innovated community workflow to ensure andmaximize resident independence and comfort while reducing averagedaily costs by using and managing Eldermark EHR system.• Managed departmental budgets to maintain community profitability.• Evaluated team performance and care quality.• Spearheaded culture change among caregivers to build positivecommunity culture.• Recruited, interviewed, and on-boarded new team members andensured proper documentation per state requirements.• Maintained and ordered community supplies while staying withinbudget to maximize profit.• Developed Life enrichment calendars to foster engagement of residents,their families, and team members.• Provided daily Alzheimer's and Dementia training.

Milwaukee, Wisconsin

Milwaukee, Wisconsin

• Developed diverse activity calendars and newsletters to cater to community interest while meeting regulatory and company standards.• Performed yearly resident evaluations to determine cognitive level and updated their resident profile.• Ordered, organized, and maintain department supplies while reducing department budgetary variance, invoice processing using.• Actively communicated with resident families to increase family participation and satisfaction.• Mentored and trained staff members to participate in life enrichment activities to increases staff engagement.• Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.• Provided one-on-one programs and activities for residents unable to participate in group settings.• Planned approximately 7 off-campus activities per month for facility with 20 residents including zoo trips, shopping excursions and religious worship opportunities.• Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.

Jacksonville, Florida

• Assist Activities Coordinator in developing monthly activities calendar in order to meet all Sunrise programing standards.• Design programing by evaluating resident’s interest, needs, and abilities. • Create and implement individualized life enrichment plans and update resident profiles• Encourage resident to participate in life enriching activities that best meet all of their social, spiritual and physical needs• Lead personalized small group or one-on-one activities• Encourage family participation in activities by informing family members of residents progress• Encourage fellow staff to encage residents in life affirming activities• Assign daily activities to Care Managers • Drive community shuttle to take residents in meaningful outings • Maintain adequate supplies for life enchainment programing Life Enrichment Managers (LEMs) help adapt activities based on each individual’s unique life story, skills and interests in a way that enriches their mind, body and spirit.Sunrise’s Life Enrichment Managers are dedicated to involving residents with memory loss in daily activities that help them feel valued and provide them with a sense of purpose. Daily activities are specifically identified to nurture the spirit of residents by providing life skills, which are familiar tasks that residents enjoyed doing in the past that still bring them a sense of accomplishment in the present.

I have provided over two years of respite care to an individuals with intellectual and developmental disabilities in a professional setting as a state-certified respite care provider. Combined with my volunteer experience I have over three years of service to people with disabilities. Being a respite care companion invigorates me and helps give me meaning to my life. Respite care has inspired me to serve people with disabilities in a professional capacity for the rest of my career. I can’t wait to leave my house every day to go to work. My clients’ smiles are the fuel that keep me going. Their growth into independent empowered individuals motivates me to continue my studies. I believe it is integral that I have experience at all levels of service to this community. Every person has the opportunity for genuine friendship and the right to live a fulfilling life. It is my joy to provide lulls in the busy schedule of families who care for their loved ones with disabilities.

• Develop weekly outing activities for client• Assist client with shopping and groceries• Assist client to stay within his daily budget• Help client have greater independence• Monitor client safety; remind to use assistive devices• Empower client to run personal errands• Befriend client and share quality time• Write weekly client report and supportive care flowsheet

Jacksonville, Florida Area

• Completed hours required for state licensure as NHA • Participation in marketing activities• Rotation with maintenance and Safety Director. • Participation in facility fire drill.• Attend resident interdisciplinary care plan meetings • Assisted in the review, creation and implementation of facility policies • Observed activities director in the planning, coordination and evaluation of resident activities. • Assisted in the interview of residents to determine interest• Assisted in encouraging residents to participate in activities • Participated in resident community inclusion trips • Participated in resident arts and crafts activities • Facilitated activities for residents in memory care unit• Assisted in state survey preparations• Facilitated the auditing of resident and personal files• Assisted with infection control inspection• Assigned time with Financial manager• Assisted in imputing invoices, and creating budget variance reports. • Aided in general administrative duties • Assisted in the screening of potential employees and scheduled interviews • Assisted HR in several administrative functions • Verified the correct completion of I-9 Forms• Assisted in auditing resident and personal files• Assisted in the screening of potential employees and scheduled interviews • Attended daily manager meetings

Jacksonville, Florida Area

• Assist students in learning and obtaining public benefits• Create Student financial literacy curriculum • Create measures and assessments to determine student outcomes• Research and obtained free community resources for student enrichment• Schedule students for weekly appointments• Create experiential learning opportunities• Analyzed student spending in order to create and implement personalized weekly budget plans for students• Facilitate financial goal setting and accomplishment• Reach out and partner with other community organizations• Assist the National Disability Institute in launching BEST Alliance• Teach basic math and budgeting skills• Provide social interaction and guidance to students

Master Of Science - Ms, Human Computer Interaction

Bachelor'S Degree, Health Services Administration With A Concentration In Aging Services

Activities and Societies: Founding president of Building Economic Success Together (B.E.S.T Alliance) - First club of its kind.

Bachelor Of Arts (Ba), Spanish Language And Literature

Activities and Societies: Member Of The Student Leadership Advisory Board for the Coggin College of Business

Associate'S Degree, General Studies, 3.5