Juan Guarnizo Email & Phone Number

Naples, Fl, Us

Naples, Fl, Us

Jacksonville, Fl, Us

Houston, Texas, Us

Naples, Florida, Us

* Sole Workday HCM System Administrator with over 900 Employees.* Coordinated Steering Committee meetings with HR department to maintain Workday Roadmap to track projects and plan of future enhancements.* Demonstrate extensive knowledge to troubleshoot and fix Workday related issues.* Generating and distributing Reports on Benefits, Worker information, and Time Off data(Advance and some Composite).* Creation of Calculated Fields (Look up Related Values, Evaluation Expression Bands, T/F,Arithmetic).* Creating and Loading Inbound EIB Integrations.* Assist HR Business Partners in executing core processes surrounding the Workday system.* Configure Workday HCM, Time Tracking, and Absence Business Processes.* Update Security Permissions for users in Workday (Domains, User Permissions, Role-BasedSecurity).* Completed Business Process and Report Writer Workday Training.* Processed and Corrected ACA Documentation for IRS Compliance.* Lead Calls to discuss error resolutions with Workday third party support.* Reviewed and Managed Workday Release Items.

Naples, Florida, Us

* Conducted requirements gathering and produced comprehensive documentation to support project planning and execution.* Exposure to traditional and agile project management methodologies, applying industry best practices to drive successful project outcomes.* Administered NetSuite ERP, managing user roles and access, saved searches, and custom objects/pages, to support business operations and processes.* Assisted in implementation of Workday HCM and NetSuite ERP, collaborating with cross-functional teams to ensure timely and effective implementation.* Created detailed training documentation for NetSuite and Workday, enabling users to effectively leverage the full capabilities of these systems.* Conducted cross-functional process analysis using Visio, identifying opportunities for optimization and driving process improvements.* Developed user stories and decomposed them into actionable tasks, facilitating effective communication between stakeholders and project teams.

San Francisco, California, Us

* Provided support to management in the training and development of tellers, resulting in improved customer service and operational efficiency.* Established positive relationships with customers, built rapport, and resolved issues to ensure a high level of customer satisfaction and retention.* Maintained strict compliance with policies and procedures to mitigate operational risk, ensuring that the branch operated within regulatory guidelines and industry standards.* Successfully maintained and serviced drive-through ATMs, resulting in efficient and secure cash dispensing and deposits for customers.* Expertly managed cash balances and reconciled branch accounts, ensuring accurate financial reporting and preventing discrepancies or errors.

San Francisco, California, Us

* Processed transactions accurately and efficiently while following company policies and procedures, resulting in error-free records and positive feedback.* Resolving customer concerns promptly helps maintain their satisfaction.* Building strong relationships with customers by providing high-quality service and understanding their needs.* Recommending suitable products and services to customers to meet their financial goals while promoting the company's offerings.

Bachelors Of Science - Bs, Computer Information Systems

Associate In Arts - Aa, General Education

High School Diploma