Juan Hernandez Email & Phone Number

Toronto, Canada Area

Successfully trained Wealth Advisors in the use of new platforms such as Salesforce and Charles River. Identified process improvements in the Advisor Teams, suggest and implement efficiencies using the new CRM and trading tools. Understood Advisor Teams trading strategies and processes to identify training gaps to deliver customized training to the wealth.

Toronto, Canada Area

• Successfully designs several learning strategies, training courses, processes improvements and Human Resources policies and procedures implementations for a variety of companies in Latin America and Toronto such as:
• Wal-Mart Mexico and Central America
• Coca-Cola Latin America
• Ministry of the Attorney General Ontario

Toronto, Canada Area

• Reporting to the Director of Sales and Distribution and with the support of a Manager of Training, accountable to develop the training strategy for the International Insurance Division that encompassed 17 countries and.
• Eliminated upwards $100,000 of the training implementation expenses, through converting face-to-face training into an on-demand suite of 7 online e-courses which enabled the branch network to remain compliant and up to.
• Increased sales by 20% over target throughout the Caribbean region by designing and implementing a training strategy which included communications, marketing and incentive initiatives
• Decreased the training delivery costs by 70% by implementing the train-the-trainers approach which engaged management at country level to share knowledge thus making them self-sufficient and enabled to deliver future.
• Successfully standardized all required knowledge and skills of Insurance Sales Agents by implementing a Career Path

Mexico City Area, Mexico

• Reporting to the Director of Learning and Performance, with a team of 3 Jr. Training Executives and assigned a 3 million dollar budget, accountable for the management and implementation of new training technologies and.
• Introduced and established corporate learning standards to ensure that innovative and current training methodologies were used in every initiative across Scotiabank Group through analysis, design, development.
• Project Leader who oversaw the successful implementation of the new Learning Management System for Scotiabank Group Mexico allowing over 9,000 employees to manage their own learning objectives resulting in Mexico being.
• Designed and developed the training strategy of a new operative platform for 1500 branch personnel across Mexico and executed within 3 months

Mexico City Area, Mexico

• Reporting to the Director of Training, with a team of 8 staff and assigned a 2.5 million dollar budget, accountable for the analysis, design, development, implementation and evaluation of the training strategy for.
• Achieved a ROI of 70% with the implementation of the learning strategy for Scotiabank Mexico Organic Growth Plan (400 new branches in 4 years) as well as acted as the subject matter expert and representative for all of.
• Successfully certified more than 70 new trainers who helped to implement the Knowledge Management initiative at Scotiabank. Managed the Train-the-Trainer workshops and acted as a coach and mentor to the new trainers in.

Mexico City Area, Mexico

• Reporting to the Training Sub-director, accountable for the design, development, implementation and evaluation of several training initiatives. Major accomplishments
• Designed and implemented an interactive training video game for new employee orientation
• Coordinated the implementation of the Flex Benefits training program for 9,000 employees which was successfully completed in 3 weeks
• Managed the yearly training needs analysis, design and evaluation for several projects including Anti-money Laundering, Sales, Wealth Management, Wholesale Banking and NAFTA

Pedagogia, Education

Mexican History Diploma, Art History