Juan J. Guzmán Email & Phone Number

New York, Ny, Us

Jersey City, Nj, Us

Jersey City, Nj, Us

• Responsible for designing and improving Business Processes to increase efficiency, effectiveness, and customer satisfaction• 1 of 8 individuals responsible for creating DTCC’s Process Excellence Center of Excellence (CoE) with a primary goal of maturing the organizations business process modeling capability, and ensuring consistent process design and accuracy for business transformation, risk management and regulatory compliance• Trained staff on Business Process Design best practices, process modeling standards and guidelines• Assisted teams leadership in developing the Business Process lifecycle management and governance operating model

Jersey City, Nj, Us

• Developed expertise on all NSCC product and services to handle and resolve client queries, develop strategies for improving the client experience, mitigate potential risks and assist in training other client services staff• Worked with leadership team to create the process enhancement and innovation initiative for the National Securities Clearing Corporation’s global operations team and implement the initiative in other subsidiaries operation areas

Newark, Nj, Us

• Worked with originators and underwriters to facilitate market rate and affordable housing project loans to real estate developers• Reviewed necessary loan documentation such as appraisals, market studies, environmental reports, and property condition assessments to ensure deal timelines were met, and possible delays were identified and prevented

Jersey City, Nj, Us

• Worked in the Fixed Income Clearing Corporation (FICC) subsidiary of DTCC and focused on fixed income transaction trade settlement processing• Assisted team leadership in developing an escalation matrix to identify, track, monitor and manage situations that require increased awareness • Assessed existing processes and suggested new ones that effectively anticipate, manage and reduce risk to DTCC, FICC and it's participating member clients

New York, New York, Us

• Collaborated with a team to effectively seek energy infrastructure investment opportunities across countries in South America with high investment credit ratings• Assessed energy investments, and conducted due-diligence on possible power plant acquisition opportunities

Austin, Texas, Us

Baruch College ChapterMember of a group of 7 committee members while working with membership to coach our 500+ members in career development.

• Developed relationships with regular clientele in order to better anticipate and fulfill guest needs• Maintained purchase and sale records in an excel database, and produced and analyzed sales reports before discussing results with management and ownership team • Promoted coordination with other departments to ensure that customers consistently received quality service throughout their food and beverage experience

• Supervised a group of 25 children, ages 8 to 13, while ensuring adequate attention was allocated to each child in an attempt to most effectively meet the group’s needs• Collaborated with school administration and fellow staff members to assess student’s individual needs and develop individualized tutoring plans; this process uncovered unique roadblocks and allowed the group to respond appropriately to specific student demands• Assisted children through their daily assignments while cultivating an excitement for learning and solving problems

Bachelor Of Business Administration - Bba, International Business & Finance

Education record