Juan Manuel Blanco Echeverry Email & Phone Number

Toronto, Ontario, Canada

• Provide pre-election and post-election testing and maintenance support in hardware and software.• Diagnose and resolve technical problems in voting machines encountered by users in electoral processes in Canada.• Provide support, advice and training to users in response to identified difficulties on-site with voting machines and call centre queries during the election processes.• Collect, organize and maintain a problems and solutions log for use by IT areas and hardware and… Show more • Provide pre-election and post-election testing and maintenance support in hardware and software.• Diagnose and resolve technical problems in voting machines encountered by users in electoral processes in Canada.• Provide support, advice and training to users in response to identified difficulties on-site with voting machines and call centre queries during the election processes.• Collect, organize and maintain a problems and solutions log for use by IT areas and hardware and software engineers.• Participate in the pre-elections testing processes and provide information to redesign of voting machine firmware.• Receives all incoming shipments by unloading and/or assisting with the delivery, checking in all materials, matching purchase orders to sales orders.• Sorts and places the materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code. • Fills requisitions, work orders or requests for materials, tools, or other stock items and distributes items to shipping or to designated route driver storage area. • Packs all items for shipment securely and adequately to ensure safe delivery.• Completes requisition forms to order supplies from other departments. • Conducts basic repair maintenance on equipment with the assistance of the Repair Technician. Show less

Toronto, Ontario, Canada

• Provide pre-election and post-election testing and maintenance support in hardware and software.• Administrative support in shipping orders, inventory management, manage the database of equipment status.• Provide support for routine maintenance of election equipment and maintains logs.• Customer support during elections across Canada.

Colombia

As a dedicated Training Specialist at Colgate Palmolive Company, I played a pivotal role in equipping point-of-sale personnel with comprehensive technical knowledge of our products. Key responsibilities and achievements included:~ Technical Training Leadership: Led all training processes related to the technical information of Colgate Palmolive's products for point-of-sale personnel, facilitating product understanding among frontline staff.~ Relationship Building: Cultivating… Show more As a dedicated Training Specialist at Colgate Palmolive Company, I played a pivotal role in equipping point-of-sale personnel with comprehensive technical knowledge of our products. Key responsibilities and achievements included:~ Technical Training Leadership: Led all training processes related to the technical information of Colgate Palmolive's products for point-of-sale personnel, facilitating product understanding among frontline staff.~ Relationship Building: Cultivating strong relationships with the sales team to facilitate seamless collaboration and communication during training sessions resulting in active participation and knowledge retention among trainees.~ E-Learning Development: Taking a proactive approach to modern training methods, I developed engaging e-learning modules for Colgate's products, enabling flexible learning opportunities and catering to the diverse needs of our workforce.~ Progress Monitoring: Rigorously monitored the progress of virtual training initiatives to ensure adherence to deadlines and quality standards, ensuring that training objectives were achieved efficiently and effectively.~ Performance Enhancement: Consistently surpassed targets by increasing the number of trained individuals and elevating the percentage of product knowledge compared to previous years. ~ Custom Training Development: Identified skills gaps within the team and developed customized training programs to address specific needs. These initiatives included comprehensive subject research and training construction to ensure maximum impact and relevance. Show less

Cali, Valle Del Cauca, Colombia

In my role as a Category Management Analyst at Colgate Palmolive Company, I have been instrumental in optimizing product visibility and enhancing category management across various sales channels. Key responsibilities and achievements include:~ Category Management Service: Provided specialized category management services to drugstores and regional chains, ensuring Colgate's products achieved optimal visibility on shelves. This involved continuous collaboration with client management… Show more In my role as a Category Management Analyst at Colgate Palmolive Company, I have been instrumental in optimizing product visibility and enhancing category management across various sales channels. Key responsibilities and achievements include:~ Category Management Service: Provided specialized category management services to drugstores and regional chains, ensuring Colgate's products achieved optimal visibility on shelves. This involved continuous collaboration with client management teams to understand their needs and tailor strategies accordingly.~ Client Relationship Management: Managing direct and close relationships with category management clients, including drugstores, pharmacies, and regional chains. My focus on building strong partnerships has been pivotal in securing prime shelf space and improving stock rotation at the point of sale (POS).~ Sales Analysis: Conducted detailed sales analysis to monitor stock rotation at POS, enabling timely adjustments to inventory levels and minimizing stock-outs, ensuring that high-demand products are always available to meet consumer needs.~ Shelf Space and Pricing Analysis: Collected and analyzed data on the share of shelf space allocated to Colgate's products at various retail outlets. I also verified space compliance and conducted pricing checks to maintain competitive positioning and optimize sales performance.~ Exhibition Strategy Development: Developed and implemented innovative exhibition strategies tailored for to enhance product visibility, attract consumer attention, and drive sales growth.~ POS Personnel Training: Led training sessions for POS personnel across the country, equipping them with effective exhibition strategies to maximize product appeal and customer engagement. Show less

Cali, Valle Del Cauca, Colombia

As a Customer Development Analyst at Colgate Palmolive, I served as a pivotal force in driving strategic decisions and optimizing sales performance through careful data analysis and insightful reporting. Key responsibilities and achievements included:~ Sales Data Analysis: Using analytical tools and methodologies, I dissected and interpreted Colgate Palmolive's sales data from supermarkets and pharmacies, uncovering valuable insights that informed strategic planning and tactical… Show more As a Customer Development Analyst at Colgate Palmolive, I served as a pivotal force in driving strategic decisions and optimizing sales performance through careful data analysis and insightful reporting. Key responsibilities and achievements included:~ Sales Data Analysis: Using analytical tools and methodologies, I dissected and interpreted Colgate Palmolive's sales data from supermarkets and pharmacies, uncovering valuable insights that informed strategic planning and tactical execution.~ Strategic Reporting: Entrusted with the crucial task of synthesizing sales volume data into comprehensive reports tailored for monthly management meetings. These reports offered actionable recommendations to capitalize on emerging opportunities and mitigate potential challenges.~ Sales Performance Evaluation: By meticulously tracking and analyzing monthly sales volumes achieved by our sales executives, I contributed to the optimization of our sales force effectiveness. This entailed identifying trends, assessing performance against targets, and proactively addressing any deviations through data-driven strategies.~ Retail Marketing Database Management: Maintaining an up-to-date Retail Marketing database, ensuring accurate records of new, discontinued, and current products. This involved meticulous attention to detail and proactive communication with cross-functional teams. Show less

Cali, Valle Del Cauca, Colombia

As a dedicated Marketing Analyst and Business Consultant at CM SoftLutions, I leveraged my expertise in client relations, data analysis, and strategic planning to drive business growth and enhance customer satisfaction. Key accomplishments and responsibilities included:~ Client Acquisition and Management: Proactively reached out to potential clients through targeted telephone and email campaigns, offering an extensive portfolio of our services tailored to meet diverse business… Show more As a dedicated Marketing Analyst and Business Consultant at CM SoftLutions, I leveraged my expertise in client relations, data analysis, and strategic planning to drive business growth and enhance customer satisfaction. Key accomplishments and responsibilities included:~ Client Acquisition and Management: Proactively reached out to potential clients through targeted telephone and email campaigns, offering an extensive portfolio of our services tailored to meet diverse business needs.~ Data Analysis and Reporting: Conducted comprehensive surveys that gauge client satisfaction and expectations, tabulated and processed the collected data, and presented actionable insights.~ Account Management: Entrusted with the management of key corporate accounts, where I cultivated and maintained robust relationships through regular follow-ups and personalized service.~ Customized Solutions Development: Demonstrated a keen ability to develop commercial proposals for each client, addressing their unique requirements and challenges, significantly improving client acquisition and retention rates.~ Sales Performance Tracking: Generated detailed monthly and quarterly reports that highlighted sales results, enabling the leadership team to track progress against targets, understand market trends, and make informed decisions. Show less

Marketing Specialist, Marketing

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Member of the university basketball team