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Juan Machuca personal email
Experienced Quality Manager with a demonstrated history of working in the recreational facilities and services industry. Skilled in Operations Management, Analytical Skills, Business Process Improvement, and Customer Satisfaction. Strong quality assurance professional with a Bachelor of Science (BS) focused in Organizational Leadership from Goshen College.
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Quality ManagerMobile Climate Control May 2021 - Jul 2022Goshen, Indiana• Oversee QA department consisting of (2) CQE’s, (1) SQE’s and (2) Quality Technicians• Chair department meetings to evaluate and gage action items and accountability• Report generation and presentation of monthly management KPI’s to executive management• Continuous improvement and maintenance of the ISO 9001-2015 and 14001-2015 system• Collaborate with other department managers to work toward achieving the goals of company• Review of environmental aspects for continuous improvement opportunities• Manage and maintain schedules for all audit activities• Manage and maintain schedules for all environmental activities• Maintain positive relations with customers as we investigate product and service complaints• Maintain supportive relations with vendors to achieve root cause and corrective actions• Lead and facilitate necessary actions for special projects assigned -
Customer Quality EngineerMobile Climate Control Dec 2017 - May 2021Goshen, In• Manage multiple customer accounts, reviewing and resolving customer complaints • Communicate containment, root cause and corrective actions responses with customers• Review and improve systemic issues associated with producing nonconforming material• Assign 8D’s and work with vendors to improve their processes to reduce nonconformances• Work with CSR’s for the return of RMA material, process and the dispositioning of the RMA’s• Conduct line audits to review adherence to assembly processes, work instructions and testing• Conduct product audits verifying products meet print and BOM requirements• Create, present and train to quality alerts that impact product quality• Perform PPAP analysis and sign-off of new/revised parts used for production• Work with all departments for the common goal of meeting and exceeding customer expectations and requirements• Reduced customer complaints by 15% in one year implementing corrective actions
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Iso CoordinatorStarcraft Bus Feb 2010 - Dec 2017Goshen, In• Maintain ISO certification for Starcraft Bus a division of Forest River• Control and improve upon process flow and documentation• Responsible for ISO training of new employees for their departments• Conduct audits of internal processes to ensure adherence to the QMS• Supervise QC manager and three quality control inspectors -
Corporate Quality ManagerJayco,Inc. Feb 1998 - Feb 2009* Implemented corrective actions and process controls.* Developed and managed effective relationships with product suppliers* Researched and classified warrany spent and presented my findings in power point presentations to Directors and VP's of the company* Developed visual aids for quality and warranty accountability* Managed audit schedules for suppliers* Conducted audits internally for procedural, supplier, and federal compliance.* Worked with cross functional team to analyze business practices* Worked with cross functional team to research and rewrite warranty flatrate* Trained and supported employees on new procedural changes
Juan Machuca Skills
Juan Machuca Education Details
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Organizational Leadership -
American College Of Sports MedicinePersonal Fitness Trainer
Frequently Asked Questions about Juan Machuca
What is Juan Machuca's role at the current company?
Juan Machuca's current role is Quality Manager at Mobile Climate Control.
What is Juan Machuca's email address?
Juan Machuca's email address is ju****@****vac.com
What schools did Juan Machuca attend?
Juan Machuca attended Goshen College, American College Of Sports Medicine.
What skills is Juan Machuca known for?
Juan Machuca has skills like Team Building, Analysis, Cross Functional Team Leadership, Manufacturing, Process Improvement, Operations Management, Leadership, Auditing, Continuous Improvement, Customer Satisfaction, Budgets.
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Juan Machuca, CPA
New York City Metropolitan Area -
2greengatefresh.com, planttape.com -
2gmail.com, quattro-design.com -
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