Juan B. Email and Phone Number

As a Senior Implementation Specialist I provide market and program leadership, initiative thought partnership, and helped train and mentor new team members.- Proven ability to communicate complex steps/concepts to other team members to enable them to learn and execute independently- Proven ability to effectively lead a program. Implementation Lead for Aledade Telehealth, Implementation team new employee onboarding, and Explorer Market alignment thought partner - Proven ability to lead a market, including alignment meetings and escalations- Proven ability to train and mentor others- Proven ability to be a thought partner to other teams related to an initiative or potential initiative- Proven ability to provide input in the interview and hiring process- Thinks beyond immediate team and contributes to making Aledade holistically better- Proven ability to navigate morecomplex or non-standard integration paths- Competency in all App Knowledge categories, including Shell, Locations, Providers and Users, Aledade Telehealth, and Aledade Learning- Demonstrated milestone completion at a consistently high rate over time- Demonstrated ability to serve as expert for at least 5 EHRs- Demonstrated ability to developeducational/POV- Demonstrate competency in all Quality/Promoting Interoperability categories including QPP/MIPS Overview and Quality Measure Review- Deep understanding and demonstrated ability to explain the business case behind initiatives to internal and external stakeholders (eg. the “why” behind an AWV)

Responsible for collaborating with practice stakeholders along with the multi-disciplinary Aledade team to identify, develop, and implement EHR solutions to support strategic ACO initiatives. Additionally, help facilitate the collection of practice-generated data that can be used for population-based analytics.

• Responsible for the MIPS program. Successfully submitted all 33 eligible providers in 2016, 57 eligible providers in 2017, and 70 eligible providers in 2018. Scored 99/100 and received positive incentive adjustment.• Responsible for the PCMH program and Diabetes Recognition Program (DRP). Successfully submitted for all 15 eligible PCMH sites with NCQA and received level 3 recognition. Submitted all requirements for eligible DRP providers.• Team lead for the practice’s EHR system: eClinicalWorks. Created new user training material for each role and troubleshoot software issues. • Team lead with software integration pilot programs with third party companies such as Quest Data Diagnostics, UHC IHR, FL Blue Halfpenny, etc. • Helped the practice implement various process improvement projects: secure individual window’s logins for each staff member, team lead for the shared-drive implementation project, online appointment booking, clinical EHR templates and Order Sets, sign language video calls, interfaces with lab and radiology companies, EHR Provider App, Helpdesk Ticket System, Data Analytics, MedTrainer and marketing material for patient portal.

Consultant for 50+ ambulatory primary care physician practices; support electronic health records project management and meaningful use achievement; manage and support primary care physicians through EHR implementation to ensure effective communication and completion of project plans in compliance with the Office of National Coordinator; perform marketing and sales proposals for potential clients; acts as the key point of contact for issue management during EHR implementation; utilizes REC tools effectively including Team Viewer, Security and Risk Assessment DIY toolkit and REC data repository.

- Worked with physicians, practice staff, project team members, information technology associates, super users, and others to facilitate, modify, and enhance the clinical environment through healthcare information systems.- Performed site visits to assess the efficiency of the physician practices’ clinical workflow and recommend changes where opportunities for improvement exist. - EHR and meaningful use consulting.- EHR subject matter expert.

- Lead on-site support during initial go-lives.- Conduct data gathering sessions to review the build site specific elements in the EHR. - Identify areas for system build and workflow improvement that can be quickly and accurately identified, prioritized, and implemented.