John Mark Montejo Email & Phone Number

San Francisco, California, United States

California, United States

Focus heavily on proactive prospecting (cold calling, industry associations, email campaigns, marketing campaigns, referrals, LinkedIn, etc.) into the assigned territory/region to generate new opportunities for RoadFlex’s Sales Account Executives (AEs)Collaborate closely with your assigned AE to create a targeted list of prospective accounts while working with cross-functional teams to prospect new accounts strategicallyResearch accounts, identify key players, and generate the interest of potential customers, positioning RoadFlex’s unique value propositionFollow up, educate, and qualify inbound leads to create sales-ready meetings and opportunities for our Sales Account ExecutivesLeverage outbound cold-calling and outreach to target accounts across different industriesUnderstand customer needs & effectively communicate how RoadFlex’s unique solution will help drive success for their organizationProvide accurate, thorough discovery call handoffs to the appropriate AE and become a trusted and credible source of leads for the sales teamWork closely with the Marketing team to drive continuous improvement in lead quality, conversion rates, and pipeline generation through messaging and process improvementsUse and maintain RoadFlex’s Sales CRM & other tools to provide metrics on leads, subsequent opportunities, and pipeline developmentRegularly perform against individual monthly and/or quarterly quota and KPI targets, pipeline development, conversion rates, and qualified opportunities.Assist with coaching and mentoring other SDRs 30% of the timeShare insights and recommendations with senior managementDirect Outreach efforts 70% of the time

United States

Smart fleet Card and fuel payments platform trusted by thousands of fleets nationwide.

I specialized in sales, business development, telemarketing, appointment setting, and customer service.Solar Energy - I worked as an appointment setter for one of the fastest-growing solar companies in the US, called Brio Energy. We started with 10 agents and rapidly grew to 200 agents until then got promoted as a Quality Assurance Specialist to make sure every call are on top of the quality -Quality over Quantity-Cloud-Base Communications- I worked as a Sales Development Representative for Ring-Central (Dialer System). We contact business owners to get into an appointment for our Regional Managers that can discuss further the pricing and details about the system.SaaS (Software-Data Analysis)- I worked as a Sales/Market Researcher for MyDash, I worked there for a few months, a small amount of time but I learned a lot from this Team. They thought me a lot about how we can reach out to potential clients and partners and collaborate on potential partnerships for both parties.

Belgium

Effectively manage incoming chats and telephone callsResponding to email, social media comments and messagesIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Davao Del Sur, Davao Region, Philippines

Davao Del Sur, Davao Region, Philippines

Level 2 tech support, answering queries about the product, troubleshooting, subscription upgrades, sales, billing, and retention.