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Juan Camilo Mateus Mancilla Email & Phone Number

CX Designer | Content Manager at Mercedes-Benz Group Services Madrid
Location: Valencia, Valencian Community, Spain 6 work roles 4 schools
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Current company
Mercedes-Benz Group Services Madrid
Role
CX Designer | Content Manager
Location
Valencia, Valencian Community, Spain

Who is Juan Camilo Mateus Mancilla? Overview

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Quick answer

Juan Camilo Mateus Mancilla is listed as CX Designer | Content Manager at Mercedes-Benz Group Services Madrid, based in Valencia, Valencian Community, Spain. AeroLeads shows a matched LinkedIn profile for Juan Camilo Mateus Mancilla.

Juan Camilo Mateus Mancilla previously worked as User Experience Designer at Mercedes-Benz Group Services Madrid and Conversational Experience designer at Vass. Juan Camilo Mateus Mancilla holds Máster, Corporate Communication Management With A Focus On Design Thinking, Enfoque En Design Thinking from Eae Business School.

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Email format at Mercedes-Benz Group Services Madrid

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Mercedes-Benz Group Services Madrid

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Profile bio

About Juan Camilo Mateus Mancilla

Master in Corporate Communication, specialised in UX and content management.

Listed skills include Redes Sociales, Social Media, Microsoft Office, Creativo, and 25 others.

Current workplace

Juan Camilo Mateus Mancilla's current company

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Mercedes-Benz Group Services Madrid
Mercedes-Benz Group Services Madrid
CX Designer | Content Manager
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6 roles

Juan Camilo Mateus Mancilla work experience

A career timeline built from the work history available for this profile.

User Experience Designer

Current
Mercedes-Benz Group Services Madrid
  • UX design for the MVA project (Mercedes-Benz Virtual Assistant), a chatbot for prospects and car owners.
  • UX design of digital experiences in showrooms and virtual consulting spaces.
  • Design of moderated and unmoderated usability testing studies to test flows, prototypes, platforms and the chatbot experience with real users.
Jul 2022 - Present

Conversational Experience Designer

Vass
  • .
  • Conversational experience design for chatbots’ use cases in Banco de Santander - UK.
  • Voicebots flow design based on customer needs.
  • Prototypes creation.
  • Research and usability testing sessions on UserZoom.
  • Open question project design for IVR migration.
Jan 2021 - Jul 2022

Creative

Botslovers

Madrid

  • Flow creation for chatbots, voicebots and journeys according to user experience.
  • UX Design: concept and design of sketches and flow prototypes.
  • Definition and implementation of usability improvements in chatbots and voicebots.
  • Definition and implementation of improvements on websites and other landing pages.
  • Website design and content management.
  • Design of avatars and personalities for chatbot flows, according to brand identity of each client.
Sep 2018 - Jan 2021

Web Communication Manager

Universidad De Santander

Bucaramanga, Colombia

  • UX design of corporate website.
  • Website Management and content development
  • Creation of digital content for newsletters and newspapers.
  • Design of graphic pieces.
  • Creation of internal communication strategies to promote corporate processes.
  • Creation of content for local media engagement and free press.
Jan 2016 - Apr 2018

Senior Communication Manager

Biz For Life S.A.S

Bogotá, Colombia

  • Design of the “Integrity" platform for sustainability programs management.
  • Follow-up and training of platform users.
  • Usability improvements of the “Integrity” platform.
  • Design of portfolio services and marketing strategies.
  • Design of graphic pieces.
  • Organization and logistics of the events related to coaching and team building
Jun 2014 - Dec 2015

Communication Intern

Cerrejón Colombia

Colombia

  • Internal audience strategies support
  • Website Management and content development.
  • Design of graphic pieces.
  • Media coverage and event planning.
  • Public Relations and external communication management.
Jan 2013 - Jan 2014
4 education records

Juan Camilo Mateus Mancilla education

Máster, Corporate Communication Management With A Focus On Design Thinking, Enfoque En Design Thinking

Eae Business School

Activities and Societies: Doble titulación: Máster en Protocolo Comunicación y Organización Integral de Eventos - Universidad del Rey Juan.

Social Communication - Journalism, Writing, General

Universidad Pontificia Bolivariana

Activities and Societies: Periodista en la Revista Plataforma. Periodista en la Revista Plataforma / Monitor académico / Monitor de.

Bachiller Académico., Literature

Instituto Caldas

Activities and Societies: Redactor del periódico estudiantil / Perteneciente al taller de Literatura. Ganador Perfil Caldista.

FAQ

Frequently asked questions about Juan Camilo Mateus Mancilla

Quick answers generated from the profile data available on this page.

What company does Juan Camilo Mateus Mancilla work for?

Juan Camilo Mateus Mancilla works for Mercedes-Benz Group Services Madrid.

What is Juan Camilo Mateus Mancilla's role at Mercedes-Benz Group Services Madrid?

Juan Camilo Mateus Mancilla is listed as CX Designer | Content Manager at Mercedes-Benz Group Services Madrid.

Where is Juan Camilo Mateus Mancilla based?

Juan Camilo Mateus Mancilla is based in Valencia, Valencian Community, Spain while working with Mercedes-Benz Group Services Madrid.

What companies has Juan Camilo Mateus Mancilla worked for?

Juan Camilo Mateus Mancilla has worked for Mercedes-Benz Group Services Madrid, Vass, Botslovers, Universidad De Santander, and Biz For Life S.A.S.

How can I contact Juan Camilo Mateus Mancilla?

You can use AeroLeads to view verified contact signals for Juan Camilo Mateus Mancilla at Mercedes-Benz Group Services Madrid, including work email, phone, and LinkedIn data when available.

What schools did Juan Camilo Mateus Mancilla attend?

Juan Camilo Mateus Mancilla holds Máster, Corporate Communication Management With A Focus On Design Thinking, Enfoque En Design Thinking from Eae Business School.

What skills is Juan Camilo Mateus Mancilla known for?

Juan Camilo Mateus Mancilla is listed with skills including Redes Sociales, Social Media, Microsoft Office, Creativo, Comunicaciones De Marketing, Public Relations, Periodismo, and Recursivo.

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