Juan Ramón Miranda Email & Phone Number

Houston, Texas, United States

• Sell tickets and resolve ticket issues using our ticketing software. • Interact with guests to answer ticketing, promotional, and other general questions. • Handle cash and credit card transactions while keeping the cash drawer balanced. • Handle outbound and inbound will call requests.

Houston, Texas, United States

• Ensuring fan safety and security with attentiveness and diligence.• Providing exceptional customer service by maintaining courtesy and patience with all guests.• Vigilantly identifying and reporting potential hazards to maintain a safe environment.• Operating ticket scanners proficiently and guiding guests to their seats accurately.

Lima, Perú

• Led a portfolio of over 400+ generic medicines and over 800+ medical devices, achieving an annual sales budget of $82K and an profitability of 52%.• Negotiated contracts and commercial agreements with over 60 local and international suppliers, ensuring competitive costs, profit margins, continuous stock, and a fill rate of over 90%.• Led the generic medicine category nationwide with over 60% market share for the Inkafarma and Mifarma brands.• Defined a diverse and dynamic portfolio based on market needs, sales indicators by channel, product, supplier, and city, and current country conditions.

Av. Juan De Arona 830 - San Isidro

• Responsible for EPS and Comprehensive health insurance products with 500K affiliates and an annual premium of $ 350K.• Managed the commercial retention strategy for the Comprehensive portfolio, keeping a 15% leakage rate during the initial months of implementation, with pricing, promotion, campaigns, and communication as key drivers for this strategy.• Led commercial agreements and contracts based on rates, coverage, and service quality with product providers such as clinics, pharmacies, and medical centers.• Established and developed processes for the sale of Regular EPS through a new channel, allowing us to reach a new market segment and form new partnerships. • Reorganized the product portfolio, reducing maintenance time by 25% while achieving a slight increase in renewal premiums. • Developed tailor-made comprehensive products for specific economic groups, attracting a higher flow of affiliates and profitability.

• Proxy for Group Health Insurance with 175K affiliates and an annual premium of $ 15K.• Led the creation and launch of the Collective Oncological Insurance and Vocational Training Insurance, achieving a sales increase of over 200% in the first year through insights analysis and consumer studies in this category. • Conducted information gathering in the medical field and collaborated in the construction of the new Medical Department with an improved focus based on medical procedures. • Implemented new products in the EPS portfolio, generating new opportunities in the Sales Force.

Analyzed calculation of annual budget of sales channel and in strategic planning of area.

Av. Universitaria 1801 - San Miguel

Supervise, advise and guide the guided visits of the Professional Ethics course, which belongs to the tenth cycle of the Industrial Engineering specialty in the Faculty of Sciences and Engineering.

Av. Universitaria 1801 - San Miguel

Av. Universitaria 1801 - San Miguel

• Develop workshops for students entering science and engineering careers.• Responsible for various activities as a speaker to groups of 400 incoming students.

Master Of Business Administration - Mba

Master In Innovation & Sustainability

Activities and Societies: Barcelona - Spain

Diploma In Marketing. First Place., Industrial Engineering

Diploma In Insurance Management

Industrial Engineer, Industrial Engineering

Activities and Societies: Basketball Male Team (2010-2014)