As Manager of Information Technology my duties are to support the entire NWSA organization and manage network services, oversees website development and maintenance including editing and resolving connectivity problems, maintains information technology equipment inventory, and maintain all specialized labs for arts departments. Utilizing best practices to leverage existing technologies, resources, and services, therefore minimizing NWSA’s IT investment.• Manage the IT budget, including experience in grant writing to maximize technology resources.• Oversees website development, design, maintenance, marketing, statistics and hardware.• Develops specifications for purchasing, replacing and refreshing hardware and software at multiple locations.• Hires and supervises network technician and graphic lab monitors including evaluation of said technical staff.• Provides leadership, administration, and technical support for NWSA high school and college staff regarding technology needs, which includes office productivity applications, technical applications and support agreements.• Supports administration and all four arts divisions for specialized technology needs including labs, Internet2, Polycom, Midi, performance recording or display needs, and visual arts creative or exhibition needs• Continues to serve on the Miami Dade College IT Leadership and CCIO Committee as the liaison between the NWSA and the District Information Technology Department.

Instructed students in computer repair, front-end, and back-end programming from a theoretical foundation in progression to practical application of their knowledge. Ascertained student level of proficiency and tailored instruction to match the pupil's level of aptitude. Created lesson plans and tests in order to assess student learning. Created a comprehensive guide to enhance differentiated learning styles from a non-existent program. Planned and executed existing curriculum with minimal support materials in order to develop higher critical thinking skills.* Developed and executed a curriculum across multiple disciplines for both special needs and main-stream students.

Assist in the planning and implementation of additions, deletions and major modifications to the supporting regional and international infrastructure. Oversee the administration of Spa Finder’s WAN, LAN and desktop community. Build and maintain vendor relationships and manage all contractual obligations. Supervise troubleshooting, system backups, archiving, and business continuity. Respond to escalated help desk issues. Build and maintain vendor relationships and manage the purchase of hardware and software products. Ensure company assets are maintained responsibly and accurately. Restructured and retooled a failing infrastructure to achieve 99.99% uptime during the course of two (2) years. Planned, organized, and executed weekly training classes for employees to increase productivity. Implemented a Help Desk system that allowed the reduction of user community. Recognized for distinguished service by Global Spa Summit presenters and key executives.

Coordinated the technological area of production for the Special Projects group, a team of six programmers who executed Web sites and applications. Ascertained and created project plans; granted regulation and specification on technology. Delegated responsibilities to team and utilized time-management skills with progress tracking reports to increase efficiency while minimizing costs. Documented all team results. Projects ranged from simple one-page polls to complicated back-end solution for data mining. Completed 175 projects between January and May. Created celebrity Web site that generated over 1,000,000 hits in the first forty-eight hours. Produced micro-sites that complimented broadcast programming and augmented advertising revenue.

Managed Art department and coordinated projects with IT for this public relations firm. Created and executed client Web sites using graphic, typographic and design skills. Designed and produced brochures and online advertising campaigns. * Planned and supervised joint advertising projects between Destination Previews and clientele.* Normalized data from various clients in order allow transfer into custom database.* Boosted client revenue by developing e-mail campaigns and data-mining products.

Developed corporate information systems plan for international submarine fiber-optic communications company. Directed both IT and Art department functions. Maintained a tracking system for both departments that assisted in managing corporate priorities and goals.• Designed promotional materials and coordinated all computer/audio-visual programming for multi-million dollar international conference that succeeded in raising 2.3 billion dollars.• Developed and implemented both company Web site and Intranet within a limited budget.

Hired to develop/execute multi-media advertising campaign.• Created corporate logo and designed all ads.• Produced monthly computer industry newspaper, including concept, design and layout.• Coordinated corporate presentation for trade show participation.

Responsible for planning and design of America Foreclosures & Auctions, a 76-page specialty magazine detailing the real estate foreclosure market. Systematically formatted data and photos to be used in the layout process. Hand-produced mechanicals for cover pages and prepared electronic files for press. Worked directly with advertisers to create distinctive inserts while maintaining their budgetary requirements.• Formulated and executed detailed plan of computer installation for start-up business including necessary hardware and software to accommodate growth.• Streamlined production process 65% to decrease pre-press time constraints.

Responsible for design, layout and production of videotape packaging and accompanying sales sheets for vendors. Used design skills to create broadcast quality graphics that were used in live feeds to an international audience. * Initiated the use of desktop design in house and was credited for updating the look of packaging to meet new design trends that resulted in increased revenue. * Helped research cutting edge digital-imaging system for archiving sports video.

Responsible for $975,000 annual budget used for installation, maintenance and updating of telephone systems at ten facilities in the metropolitan area. Evaluated bids and proposals for business equipment; submitted recommendations to board members based on findings. Negotiated leases and terms for installed equipment. • Updated and overhauled existing phone systems in four facilities allowing for enhanced telecommunications services and cost management.