Juan Ozuna Email & Phone Number

Punta Cana, La Altagracia Province, Do

Punta Cana, La Altagracia, Dominican Republic

Implements the Talent Branding & Acquisition function in their hotels within the competencies of their position and following the policies, processes and tools defined by the company, always focused on guaranteeing a positive experience for employees and candidates.Also oversees the recruitment process for hotel vacancies, ensuring proper publication and candidate screening per HRHS policies. Collaborate with Hotel Managers to recruit operational HoDs and support the HR Manager in… Show more Implements the Talent Branding & Acquisition function in their hotels within the competencies of their position and following the policies, processes and tools defined by the company, always focused on guaranteeing a positive experience for employees and candidates.Also oversees the recruitment process for hotel vacancies, ensuring proper publication and candidate screening per HRHS policies. Collaborate with Hotel Managers to recruit operational HoDs and support the HR Manager in selecting Executive Committee members. Also, recruit relocated Hotel Service teams and Service Leaders, providing selection support to HoDs. Additionally, coordinate personnel transfers, serve as a liaison for recruiters from other operations centers, identify and promote talent across OCs/hotels, negotiate local supplier agreements, and monitor recruitment KPIs.Got the opportunity to work in ZEL's Punta Cana Opening by leading recruitment strategies to achieve staffing's completion. Including line staff and management. Show less

Punta Cana, La Altagracia, Dominican Republic

Take a leading role in defining and promoting our talent brand. Craft compelling narratives that highlight our company's culture, values, and opportunities. And, amplify our employer brand presence.Collaborate closely with hiring managers to identify staffing needs and define candidate selection criteria, ensuring alignment with our organizational goals and values.Utilize expertise in talent sourcing by leveraging online platforms such as LinkedIn and other professional… Show more Take a leading role in defining and promoting our talent brand. Craft compelling narratives that highlight our company's culture, values, and opportunities. And, amplify our employer brand presence.Collaborate closely with hiring managers to identify staffing needs and define candidate selection criteria, ensuring alignment with our organizational goals and values.Utilize expertise in talent sourcing by leveraging online platforms such as LinkedIn and other professional networks. Identify and engage top-tier candidates who embody our culture and vision.Elevate the candidate pipeline by organizing and participating in job fairs, industry events, and recruitment initiatives. Cultivate relationships with potential candidates and showcase our company as an employer of choice.Uphold the highest standards of candidate experience, both within the People & Talent team and across the entire organization. Advocate for best practices to ensure every candidate has a positive and memorable journey with us. Show less

Dominican Republic

Design and oversee company's hiring needs, working closely with Recruitment Coordinators to manage sourcing, interviewing and talent acquisition processes. Also, ensure to create pool of candidates to hired and meet company's current and future needs.• Responsible for the correct definition and implementation of strategies for attracting and recruiting talent for the countries of the Caribbean region (Dominican Republic, Costa Rica, Honduras and Belize).• Strengthening and… Show more Design and oversee company's hiring needs, working closely with Recruitment Coordinators to manage sourcing, interviewing and talent acquisition processes. Also, ensure to create pool of candidates to hired and meet company's current and future needs.• Responsible for the correct definition and implementation of strategies for attracting and recruiting talent for the countries of the Caribbean region (Dominican Republic, Costa Rica, Honduras and Belize).• Strengthening and developing main sources of talent attraction: social networks, referral programs, job portals, institutional relations, fairs and exhibitions.• Brand and public relations spokesperson for traditional media. Coordination with the marketing department for the constant strengthening of the employing brand communication in digital and traditional media. • Administration and control of monthly budgets for each country. • Supervision of capacity studies and labour market and competition trends.• Collaboration with management to identify problems in the chain value and propose solutions. And, meetings aimed at new practices.• Meetings with potential customers for sale of company/market. Show less

Honduras

Oversees the planning to ensure the strategies to successfully comply with a high volume recruitment goals. Working closely with DCOs and MCOs to identify flaws in the recruitment process & implementing actions to improve results based on clients' request. Also, I worked on restructuring recruitment processes based on R&S guidelines and, developing the new leadership of country which was my biggest achievement followed by an increase of candidates pool to ensure an effective recruitment process… Show more Oversees the planning to ensure the strategies to successfully comply with a high volume recruitment goals. Working closely with DCOs and MCOs to identify flaws in the recruitment process & implementing actions to improve results based on clients' request. Also, I worked on restructuring recruitment processes based on R&S guidelines and, developing the new leadership of country which was my biggest achievement followed by an increase of candidates pool to ensure an effective recruitment process and Teleperformance Honduras growth.• Head of the R&S department in Honduras, with the objective of identifying and correcting the main areas of opportunity of the process; performing reengineering and recalibrations in the process, and restructuring team.• Responsible for the analysis and development of main sources of talent attraction, as well as, in coordination with the marketing department, a strengthening in the communication of employing brand, managing to reposition the brand in Honduras and to stabilize the compliance of the result of the square and department of 40% to 98%. Show less

Santo Domingo, Distrito Nacional, Dominican Republic

Supervise the Recruitment and Tele-recruitment area, providing the necessary database for the daily agenda. I developed 10 telerecruiters who were then promoted to Talent Acquisition Specialist and 1 recruiter who were promoted to Sr. Recruitment Specialist.My primary functions were:* Launches, coordinates, and implements marketing and sourcing strategies to ensure availability of qualified applicants, adhering to budget and resources provided by Finance and approved by Sr… Show more Supervise the Recruitment and Tele-recruitment area, providing the necessary database for the daily agenda. I developed 10 telerecruiters who were then promoted to Talent Acquisition Specialist and 1 recruiter who were promoted to Sr. Recruitment Specialist.My primary functions were:* Launches, coordinates, and implements marketing and sourcing strategies to ensure availability of qualified applicants, adhering to budget and resources provided by Finance and approved by Sr. Sourcing Coordinator or Director.* Propose and execute brand awareness, generating inbound traffic and encouraging company adoption for external candidates.* Regulate and control the necessary database for the daily agenda.* Regulate and give publicity to the different sourcing methods.* Analyze the effectiveness of each recruitment source looking for the effective use of budget.* Elaborate and analyze competition research.* Elaborate monthly recruitment action plan.* Propose recruiting ideas.* Elaborate purchasing requisitions from ITAL.* Control the efficient administration of the cost per hired metric, analyzing effective strategies.* Participate in job fairs, mass events and organizations for recruitment purposes.* Analyze and respond to recruitment issues.* Contact Municipal Employment agencies, universities, newspaper, and massive publicity.* Set the goals of the initial recruitment.* Supervise and guide the Telerecruiters.* Lead a weekly performance one on one with direct team.* Participate in the weekly performance one on one with ITAL Manager.* Achieve BEST R&S process certification. Show less

Dominican Republic

• Colaborate with the Recruitment Coordinator and launch RAF strategies to ensure availability of qualified applicants, adhering to budget and resources.• Supervise RAF brand awareness through the support of Operations and HR.• Monitor that Operations and Training from DR execute RAF strategy.• Arrange the correct functioning and use of the RAF Tool, while making sure the tool is current in time.• Audit proper communication with ‘raffers’ through the RAF Tool by RAF Specialists… Show more • Colaborate with the Recruitment Coordinator and launch RAF strategies to ensure availability of qualified applicants, adhering to budget and resources.• Supervise RAF brand awareness through the support of Operations and HR.• Monitor that Operations and Training from DR execute RAF strategy.• Arrange the correct functioning and use of the RAF Tool, while making sure the tool is current in time.• Audit proper communication with ‘raffers’ through the RAF Tool by RAF Specialists to create better RAF Experience• Analyze the effectiveness of the RAF recruitment source.• Elaborate and communicate to Operation and training the monthly RAF recruitment action plan.• Propose monthly RAF recruitment goal for the ITAL Sr. Manager to authorize.• Achieve BEST R&S process certification. Show less

Dominican Republic

• Inform the candidate of the specifics of being an employee of Teleperformance, providing information such as:• Quick overview of schedules, salary, job conditions and characteristics.• Follow Telerecruitment approved script. • Follow profile requirements when assessing candidates. • Execute active selling of Teleperformance and vacant position. • Update information on R&S system according to call results.• Follow-up with candidates from recruitment… Show more • Inform the candidate of the specifics of being an employee of Teleperformance, providing information such as:• Quick overview of schedules, salary, job conditions and characteristics.• Follow Telerecruitment approved script. • Follow profile requirements when assessing candidates. • Execute active selling of Teleperformance and vacant position. • Update information on R&S system according to call results.• Follow-up with candidates from recruitment database.• Participate in the weekly performance one on one with Recruiting Coordinator.• Achieve BEST R&S process certification. Show less

Position SummaryTo collect and/or attract candidates through the internal Refer-a-Friend program. Increase and manage Source of internal Candidate Referrals.Primary Function• To Collect and Upload RAF’s information to the database daily.• To perform referred candidate’s status follow-up.• Keep the database organized, contact unavailable numbers and set up appointments based on requirements.• Bonus report for all hired referral.• Continuously develop new… Show more Position SummaryTo collect and/or attract candidates through the internal Refer-a-Friend program. Increase and manage Source of internal Candidate Referrals.Primary Function• To Collect and Upload RAF’s information to the database daily.• To perform referred candidate’s status follow-up.• Keep the database organized, contact unavailable numbers and set up appointments based on requirements.• Bonus report for all hired referral.• Continuously develop new RAF promotion strategies to increase the number of referrals.• Analyze and perform RAF strategies to increase Refer-a-Friend effectiveness.• Follow department standard operating procedures (SOPs) and BEST R&S Policies.• Give the RAF talk (induction) in training to all the new hired generations.• Actively support the recruiting team if needed, in different tasks such as screenings, interviews, and calibrations with other departments. Show less

Mba - Máster En Análisis De Riesgos Y Dirección De Empresas

Bachelor Of Science - Bs, Economics, Licenciado En Economía (Gpa: 3)

Activities and Societies: Integrante al Grupo de Baile de la Pontificia Universidad Católica Madre y Maestra