Experienced senior executive in Hotel/Resort Management, who combines strategic team leadership with hands-on involvement in operations. Extensive proven experience in hotel launch (five openings), full property renovation projects, complex information systems implementation, golf course reconstruction, and driving declining businesses into mature & emerging markets.Passionate about guest service satisfaction, customer relationship management, and operational reengineering and innovation.Especialties: •Driving creative operational remodeling to increase revenue, reduce costs, increase profits. Excellent leadership for developing hotel systems & controls, operational policies, and customer service & operation standards.•Driving competitive marketing strategies for brand repositioning and market development.•Excellent leadership skills for guiding teamwork to ensure maximum productivity KPI´s while meeting service and operation standards.•Golf course construction, maintenance, and renovation.•Hotel investments, asset management