Juan Campos Email & Phone Number

Sydney, Nsw, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

- Lead strategic end-to-end design projects to define Medibank’s future state customer experience across health and insurance through product, service, and experience design.- Design future-state customer journey experiences in collaboration with the Digital team and other cross-functional SMEs.- Use the customer journey framework to bring disconnected experiences and propositions together and create linkages from one journey to the next.- Work closely with the VOC and… Show more - Lead strategic end-to-end design projects to define Medibank’s future state customer experience across health and insurance through product, service, and experience design.- Design future-state customer journey experiences in collaboration with the Digital team and other cross-functional SMEs.- Use the customer journey framework to bring disconnected experiences and propositions together and create linkages from one journey to the next.- Work closely with the VOC and Customer Insights team to both generate insights to inform future state design and, importantly, track and measure the success of design efforts.- Apply human-centred design techniques, including customer research, analysis, testing and prototyping solutions to co-create future-state customer experiences.- Influence and mobilise cross-functional teams to review roadmap priorities and incorporate specific initiative design recommendations.- Lead the planning and facilitation of workshops (including with customers, agencies and internal stakeholders) that are engaging and productive whilst driving focussed outcomes.- Work as part of a multi-disciplinary team that may include designers, data analysts, developers, marketers, UX designers and product managers. Show less

Melbourne, Victoria, Australia

- Support the design of optimal digital and content experiences across Medibank's website.- Leverage web and search optimisation automation programs to deliver better user experience and conversion growth.- Design and deliver ideation workshops to optimise user digital experience across all medibank products' portfolios.- Perform organic search research, including consumer behaviour, search trends and competitor research, to optimise organic visibility of existing pages… Show more - Support the design of optimal digital and content experiences across Medibank's website.- Leverage web and search optimisation automation programs to deliver better user experience and conversion growth.- Design and deliver ideation workshops to optimise user digital experience across all medibank products' portfolios.- Perform organic search research, including consumer behaviour, search trends and competitor research, to optimise organic visibility of existing pages and ensure performance growth across portfolios. - Perform on-site technical audits and provide best practice recommendations and approaches to enhance on-site performance across Medibank’s website.- Optimise authoring process through embedding SEO compliance and content web standards (including in-platform, on-page alerts and guardrails, digital releases, digital projects, and set up AEM workflow. Show less

Melbourne, Victoria, Australia

- Perform on-site technical audits to minimise the risk of Medibank's website changes, sustain natural visibility trajectory and achieve a yearly share of voice growth.- Monthly review, tracking, reporting and website analysis to provide opportunities for performance growth and optimisation of organic landing pages across products.- Provide advice on SEO-affected projects, including website migration planning and implementation.- Advise on technical best practice standards… Show more - Perform on-site technical audits to minimise the risk of Medibank's website changes, sustain natural visibility trajectory and achieve a yearly share of voice growth.- Monthly review, tracking, reporting and website analysis to provide opportunities for performance growth and optimisation of organic landing pages across products.- Provide advice on SEO-affected projects, including website migration planning and implementation.- Advise on technical best practice standards and deliver on technical requirements to ensure growth in SEO and performance.- Contribute to brainstorming sessions with keyword research on new concepts for content and advice on optimisation techniques to ensure content across portfolio programs consider organic channel impact.- Design web and search optimisation automation program and educate content creators on improving content for search through analysis and insights.- Optimise content authoring process through embedding SEO compliance and content web standards. Show less

Melbourne, Victoria, Australia

- Plan, execute and analyse PPC campaigns (Facebook Ads, Instagram Ads and Google Ads)- Design an end-to-end SMM strategy. Create and manage social media content strategy (Facebook and Instagram)- Implement SEO best practices (Website and Google My Business)- Monitor digital marketing metrics and ROI

Remote

- Orchestrate Content Strategy across all digital platforms.- Identify powerful keywords to drive the most valuable traffic.- Develop a Content calendar focused on B2C and B2B Lead Acquisition.- Develop SEO on and off-page strategies.- Measure and analyse the results of Content strategies.- Review and analyse website/blog articles to find areas that can be improved and optimized in terms of SEO techniques- Prepare detailed strategy reports.

Portugal & Spain

- Plan Content strategy for Iberia region (Portugal & Spain).- Plan and create effective SEO content for blogs, websites and social media accounts focused on Lead Generation. (Instagram, Facebook and LinkedIn)- Plan and create eBooks, templates, forms, and webinars focused on Lead Generation.- Write powerful calls-to-action to convert visitors.- Measure the results of content marketing activity to inform future activities.- Prepare and present content activities reports.

Content Marketing | Inbound Marketing-Write effective SEO content for blogs, websites and social media accounts.- Create content to drive leads and subscribers.- Implement SEO best practices.

Braga Area, Portugal

Invited Lecturer | Fashion Design Course

Portugal

- Topical positioning of LikeMag.com throughout the entire language region - Continous platform editing in Portuguese: research, writing, seeding and planning- Management of Facebook Business page and content planning for social media channels.

Porto E Região, Portugal

Manage and lead digital marketing campaigns and reposition the brand's communication strategy.- End to end digital campaign management, from execution to post-analysis.- Create, develop and manage social media campaigns (Instagram and Pinterest)- Plan, create and manage digital marketing campaigns. (Website and EDM)- Analyze results and deliver reports.

- Create content marketing campaigns to drive leads and subscribers - Use SEO best practices to generate traffic to our site- Support content creation for Online Store- Collaborate with other departments to create innovative content ideas

Rio De Janeiro E Região, Brasil

- Press release writing;- Communication and social media planning;- Events organization;- Clipping;- Press and media strategies;

Rio De Janeiro E Região, Brasil

- Press and Media;- Release writing;- Internal communication;- Social media content planning and writing;

Master'S Degree, Fashion Communication, 16

Post-Graduation, Fashion, Fashion Culture And Arts, 18

Bachelor'S Degree, Journalism