Juan Diaz, Mba Email & Phone Number

Florida, United States

Toronto, Ontario, Canada

Prodalim Group provides optimized solutions to bottling companies across the globe. More simply put, we do all of the hard work to get top quality fruit juices into the hands of bottling companies, who then make sure that those same juices fill your glass.

Mississauga, On

- Develop and maintain effective relationships with suppliers and customers in specified global market- Obtain market information for business development purposes- Negotiate terms of sale with suppliers and customers- Develop supply chain plan with Director of International Logistics to ensure all logistics are completed and deadlines are met- Provide continuous customer service and monitoring of active international shipments- Develop annual business plan in support of sales goals and objectives

Brampton, Ontario, Canada

- Preparing and proofing documentation for export loads, including loading instructions, invoices, certificate of origins, packing lists, customs forms, etc.- Reviewing supplier and freight invoices; entering into computer system.- Updating shipping information for export loads on internal Excel logs.- Organizing physical files, ensuring all e-mails are included.- Communicating via e-mail and telephone with vendors, customers, shipping lines and freight forwarders.

Toronto, Canada Area

• Preparing standard operating procedures and related procedures with customers• Liaising with operations and accounts staff• Achieving pre-agreed sales targets• Making appointments and undertaking sales calls• Identifying companies who could avail of our services

Toronto, Ontario

- Timely and accurate processing of orders, including order entry- Professional and timely customer support and assistance- Technical advice and product recommendations- Provide a positive customer experience- Take accurate orders and provide timely communication to customers over the phone regarding their lab/lens order- Identify opportunities to cross sell or up-sell as appropriate, ensuring customers are properly updated on new and existing products.- Analyze problems that arise, gather needed data, determine actions that will solve problems and take initiatives by working with expediters and management as needed- Issue updates on late jobs, review multiple breakages and provide feedback to management and accounts as directed

• Taught all grades levels from elementary to high school during my tenure at this catholic private school• Worked one-on-one with high school students in subjects including English, Math, and Physics• Developed and presented comprehensive and creative lesson plans• Taught wide range of subjects to as many as 35+ students per class• Responsible for chaperoning 26 students on an international trip to a summer camp in Mississippi and one week vacation to Disney World Florida

Medellin, Colombia

• Managed supplier relationships and supervised stocking/procurement process for the store• Directed the marketing efforts and sales strategies for the store• Ensured compliance with brand image and operation standards• Coordinated and monitored the sales team to improve team members’ techniques to reach sales objectives• Exceeded targeted sales goals by 80%• Helped position a new store in the market to gain market share and became second in sales

Houston, Texas Area

• Provided quality customer service during and after sales process• Created and managed database to reach potential customers• Continuously achieved weekly and monthly sales goals

Medellin, Colombia

 Paid Internship • Worked as Assistant to the General Manager in the corporate office• Provided logistical support for employees and office management• Managed corporate relations with customers and suppliers• Successfully managed corporate booth during the Colombiamoda Fashion Fair which attracts important investors from all over the world

Medellin, Colombia

• Prepared business presentations and marketing materials• Scheduled and coordinated company seminars• Traveled to several cities to coordinate logistics for company seminars • Managed payments to suppliers and service providers• Responsible for pay roll• Edited and distributed company flyers to client database• Served as a liaison between company personnel in the implementation of day-to-day administrative tasks

Medellin, Colombia

• Provided assistance in the areas of Calculus, Physics, and Trigonometry to students

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (Bs), International Business/Trade/Commerce, August 2013

International Business Administration, 2007